Guest Experience Concierge

Hotel Arts Barcelona; Barcelona; On-site; EUR 22,000 - 30,000; Full time

Job summary

The Ritz-Carlton in Barcelona is seeking a Guest Experience Expert to welcome guests, assist with check-in and check-out, and guide them through their stay with a range of tailored services aligned to our Gold Standards.

You will be on your feet, move around, and handle requests, reports, and local area highlights while maintaining professionalism in appearance and communication. Education: high school diploma or GED; no prior experience required.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• At Marriott International we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

Responsibilities

• Guide guests through their entire stay and assist with check-in/check-out.
• Address guest requests, complete reports, and share highlights of the local area.
• Maintain a professional appearance, communications, and adherence to company standards.

Skills

Guest service

Communication

Education

High school diploma or GED equivalent

Job description

The Ritz-Carlton in Barcelona is seeking a Guest Experience Expert to welcome guests, assist with check-in and check-out, and guide them through their stay with a range of tailored services aligned to our Gold Standards.

You will be on your feet, move around, and handle requests, reports, and local area highlights while maintaining professionalism in appearance and communication. Education: high school diploma or GED; no prior experience required.