Guest Experience Associate

Tamarind Intelligence; Alicante; Presencial; EUR 16.531 - 20.664; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Friendly work environment

Hybrid work setup

Opportunity to work with vacation homes

Descripción de la vacante

Nordic RentAway Spain is seeking a Part-Time Guest Experience Associate for the Alicante area. You will help manage vacation rental properties and ensure guests have the best experience possible.

Your role includes welcoming guests, coordinating check-ins/check-outs, and collaborating with maintenance teams. The ideal candidate is flexible, detail-oriented, and has strong communication skills in English and Spanish. Join our friendly, international team and enjoy a varied role in a hybrid work setup.

Formación

• Responsible and flexible individual who enjoys customer service.
• Valid driver's license and access to a vehicle.
• Interest in hospitality, property management, and tourism.

Responsabilidades

• Welcoming guests and ensuring smooth check-ins and check-outs.
• Preparing and inspecting vacation homes before and after stays.
• Coordinating with cleaning and maintenance teams.
• Responding to guest questions and handling operational tasks.
• Reporting maintenance needs to the team.

Conocimientos

Professional proficiency in English and Spanish

Strong communication skills

Customer service skills

Solution-oriented mindset

Good organization and multitasking skills

Attention to detail

Descripción del empleo

Part-Time Guest Experience Associate – Alicante Area

Nordic RentAway Spain is looking for a reliable, service-minded and detail-oriented Part-Time Guest Experience Associate to join our team in the Alicante area.

We manage vacation rental properties across Costa Blanca and have been welcoming guests since 2017. Our goal is simple: to create the best possible holiday experience for every guest while ensuring our properties are cared for to the highest standard.

This role is perfect for someone who enjoys hospitality, problem-solving, working independently, and meeting people from all over the world.

About the role

As our Guest Experience Associate, you will be the local point of contact for both guests and properties. You will help ensure that each home is guest-ready, that arrivals and departures run smoothly, and that any guest needs are handled with professionalism and care.

The role is part-time and includes a mix of remote coordination and on-site work at our vacation properties on Costa Blanca.

Key responsibilities

• Welcoming guests and ensuring smooth check-ins and check-outs
• Preparing and inspecting vacation homes before and after guest stays
• Coordinating with cleaning and maintenance teams
• Monitoring bookings and making sure properties are ready before arrivals
• Responding to guest questions, requests and issues during their stayHandling small operational tasks related to property management
• Reporting maintenance needs or property issues to the team
• Helping ensure that each guest has a positive and memorable holiday experience
• Maintaining high standards of presentation, cleanliness and service across our properties

What we are looking for

The ideal candidate is someone who is responsible, flexible and genuinely enjoys providing great service.

You should have:

• Professional proficiency in both English and Spanish
• Strong communication and customer service skills
• A practical, solution-oriented mindset
• Good organization and multitasking skills
• A professional and friendly presentation
• A strong sense of responsibility and attention to detail
• A valid driver’s license and access to a vehicle
• Flexibility to work both remotely and on-site in the Alicante area
• Interest in hospitality, property management and tourism
• Additional languages and previous experience in hospitality, vacation rentals, real estate or property management are a plus.

What we offer

• Part-time position, approximately 20 hours per week
• International and friendly work environment
• Hybrid work setup: partly remote and partly on-site
• Opportunity to work with vacation homes across the Alicante Province
• A varied role with responsibility, independence and guest interaction

Location

Alicante Province, Spain

Hybrid: work from home and on-site at vacation rental properties