Growth & Demand Manager - Spain (Operations)

FREENOW; Madrid; Presencial; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working arrangements

Sabbatical & special leave policies

WeRoad partnership

Birthday, 24th + 31st December off

Mobility Credit

Health Insurance

Employee assistance program

Descripción de la vacante

Freenow by Lyft in Spain is seeking an Operations Growth Manager focused on Demand to own local growth strategy and boost ride completions. You will advise the General Manager on demand topics and partner with Product, Pricing, Marketplace, Marketing and Local Operations to translate data into actionable plans.

The role requires 4–5 years in Operations/Consulting/Tech, a bachelor’s degree, fluency in English and Spanish, and a willingness to travel.

Formación

• 4–5 years of relevant work experience in Operations, Consulting or Tech, with a track record of end-to-end project delivery.
• Bachelor’s degree or equivalent qualification in a related field.
• Hands-on, execution-focused, results-oriented, able to operate in ambiguity and deliver impact.
• Strong analytical and strategic skills, translating data into actionable operational insights.
• Proficient in data tools including Excel/Google Sheets, Tableau, and SQL (Python a plus).
• Growth mindset with ability to identify opportunities, test initiatives and prioritize high-impact projects.
• Strong project and stakeholder management skills, able to lead cross-functional initiatives without direct authority.
• Comfortable managing relationships with external stakeholders (airport authorities, venue operators) to optimize operations.
• Fluency in English and Spanish is required for regular interaction with clients and internal teams.

Responsabilidades

• Own the growth of Freenow by Lyft in Spain by delivering high-impact operational initiatives to increase completed rides.
• Identify and evaluate new growth opportunities, define go-to-market approaches for the local market.
• Develop business cases, performance analyses, and executive recommendations to support strategic decisions.
• Lead growth projects end-to-end from assessment to execution and optimization.
• Collaborate with Product, Pricing, Marketplace, Marketing and Local Operations to adapt global strategies locally.
• Roll out and test new products, coordinating stakeholders for adoption and measurable impact.
• Drive growth across key demand channels, including airports and high-value locations.
• Provide market intelligence and translate insights into actionable recommendations for strategy.
• Advise the General Manager with local market insights to influence long-term growth strategy.
• Travel around 20% of the time is expected.

Conocimientos

Analytical thinking

Strategic thinking

Project management

Stakeholder management

English-Spanish bilingual

SQL

Tableau

Excel/Google Sheets

Educación

Bachelor's degree in Business or related field

Equivalent experience

Herramientas

Tableau

SQL

Excel/Google Sheets

Descripción del empleo

Freenow by Lyft in Spain is seeking an Operations Growth Manager focused on Demand to own local growth strategy and boost ride completions. You will advise the General Manager on demand topics and partner with Product, Pricing, Marketplace, Marketing and Local Operations to translate data into actionable plans.

The role requires 4–5 years in Operations/Consulting/Tech, a bachelor’s degree, fluency in English and Spanish, and a willingness to travel.