Gran Canaria Travel Concierge – Multilingual Guest Support

MTS Globe Group; San Bartolomé de Tirajana; Sur place; EUR 13 000 - 20 000; Plein temps

Résumé du poste

MTS Globe Group in Gran Canaria is hiring a Representative Agent to be the main contact for holidaymakers, ensuring they have an unforgettable island experience. You will promote excursions, coordinate with hotels and service providers, and assist guests with queries, transfers, and on-site needs during their stay.

Requirements include at least one year in a similar role or a Tourism degree, residency in Gran Canaria, and fluency in Spanish, German and English, plus a valid category B driving

Qualifications

• Minimum of one year of experience in a similar role or a degree in Tourism.
• Residence in Gran Canaria.
• Fluent in Spanish, German and English.
• Valid driving license (Category B).
• Proficiency in standard office applications.

Responsabilités

• Promote and sell excursions and additional services to customers.
• Build and maintain strong relationships with local hoteliers and service providers.
• Assist customers with any issues or questions they may have.
• Support airport assistance and transfers from the airport to the hotel.
• Report any changes or inconsistencies to our main office.

Connaissances

Spanish

German

English

Customer service

Communication

Driving license

Office apps

Formation

Tourism degree

Outils

Office suite

Description du poste

MTS Globe Group in Gran Canaria is hiring a Representative Agent to be the main contact for holidaymakers, ensuring they have an unforgettable island experience. You will promote excursions, coordinate with hotels and service providers, and assist guests with queries, transfers, and on-site needs during their stay.

Requirements include at least one year in a similar role or a Tourism degree, residency in Gran Canaria, and fluency in Spanish, German and English, plus a valid category B driving