Governance and Communication — AI Enablement

Mimacom Iberica SLU; Madrid; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

30 days vacation

Job summary

Mimacom Iberica SLU is seeking a Technical Communications Specialist, AI Enablement to drive AI adoption through stellar documentation, internal comms, and community enablement. You will own the AI Office communication layer, producing usage guides, release notes, and compelling narratives for diverse audiences.

The role emphasizes technical writing with a marketing mindset, including presentations for executives, and fostering champion networks to boost user adoption across the organization.

Qualifications

• At least 3 years of experience in technical writing, developer relations, product marketing, platform communications, or related field.

Responsibilities

• Own the documentation: create and maintain model usage guides, sanctioned tool guidance, prompt libraries, onboarding journeys, and enablement materials.
• Run internal communication: develop release notes, announcements, newsletters, knowledge-base content, and executive presentations for diverse audiences.
• Create events: organize lunch-and-learns, brown-bag sessions, demo days, internal AI showcases, and community activities.
• Tell adoption stories: identify AI implementations, convert them into case studies, and translate metrics into compelling narratives for non-technical audiences.
• Drive change from the inside: uncover adoption barriers, address skepticism, and communicate successes and lessons learned.

Skills

Technical writing

Developer relations

Product marketing

Platform communications

Community building

Event facilitation

Languages: Spanish & English

Job description

Are you a technical communicator who combines the precision of a writer with the engagement skills of a community builder? We are looking for a Technical Communications Specialist, AI Enablement to help drive the successful adoption of AI across the organization through outstanding documentation, communication, and enablement initiatives. At Mimacom, we empower enterprises to thrive in the digital age by delivering innovative software engineering, cloud, and AI solutions. We combine deep technical expertise with a collaborative, people-first culture, helping clients solve complex challenges and create sustainable business value. As a Technical Communications Specialist, you will be responsible for ensuring that AI initiatives are understood, adopted, and embraced across the organization. You will own the communication layer of the AI Office, creating documentation, running internal communication programs, building communities, and translating technical achievements into clear and compelling stories that drive engagement and trust.

What You'll Do

• Own the documentation: You create and maintain model usage guides, sanctioned tool guidance, prompt and pattern libraries, onboarding journeys, and other enablement materials that remain useful as the platform evolves.
• Run internal communication: You develop release notes, announcements, newsletters, internal knowledge-base content, and executive presentations, tailoring the same message for technical, managerial, and executive audiences.
• Create the events: You organize and host lunch-and-learns, brown‑bag sessions, demo days, internal AI showcases, and champion community activities that keep momentum and engagement high.
• Tell the adoption stories: You identify successful AI implementations, turn them into reusable case studies, and transform metrics into narratives that resonate with non‑technical audiences.
• Drive change from the inside: You uncover adoption barriers, address skepticism directly, and communicate openly about both successes and lessons learned.

What You'll Bring

You are a technical writer with a marketer's instinct. You care that documentation is accurate, but equally that people actually read and use it. You know the difference between documentation that nobody opens and documentation that becomes the default answer in a team chat. You also bring:

• At least 3 years of experience in technical writing, developer relations, product marketing, platform communications, or a related field.
• Experience working with platform, developer experience, or internal tooling teams, with a strong understanding of user adoption and enablement.
• Practical AI fluency. You use modern AI tools regularly, understand their capabilities and limitations, and can translate complex technical concepts into clear, accurate communication.
• Strong technical and written communication skills, including experience creating both detailed documentation and executive‑ready presentations.
• Community‑building and event facilitation experience, with the ability to engage audiences and develop champion networks that drive adoption.
• Very good Spanish (min. C1) and English (min. C1).

Based at one of our Spanish offices: Madrid, Valencia, Barcelona or Gijón.

What to Expect

• Holidays & Flextime: You will enjoy 30 days of vacation. We understand that while you love your work, it's just one part of a whole person. That's why we allow you to work in a way that accommodates your lifestyle and other commitments.
• Career Growth: We'll work together to create a development plan that supports your ambitions and helps you grow your skills.
• Choose Your OS: Whether you prefer macOS or Windows, we've got you covered.
• Team Get‑Togethers: We love connecting in person through team events, meals, and company gatherings.

At Mimacom, we believe that diversity drives innovation and better outcomes. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applications from candidates of all backgrounds and experiences and are dedicated to providing equal opportunities for all.

Want to create meaningful solutions to everyday challenges? Our team shapes digital progress to help our customers find their competitive edge. With software projects built on bright ideas, we simplify how business is done. Join Mimacom and develop software that makes a difference. From banking to retail, manufacturing to telecoms, to the organizations that shape society, our software is a part of the daily lives of people all over the world. It makes things faster, easier, and delivers better results. We know that behind every slick line of code is a bright idea. These ideas are powered by the creativity and close collaboration of our team, who each bring their own bit of brilliance. Be part of a team whose digital solutions reach 50 million users every day.