Global Surveillance & Compliance Analyst

BBVA; España; On-site; EUR 55,000 - 90,000; Full time

Job summary

BBVA is seeking a Communication Surveillance Analyst within the CIB Risk Control Assurance area to monitor, analyze, and report on employee communications for regulatory compliance and internal policies across multiple geographies. The role involves enhancing surveillance tools and collaborating with IT and legal teams on investigations and improvements.

Required are a bachelor’s degree in a relevant field, experience in compliance or audit in financial services, and fluency in English (C1).

Qualifications

• Bachelor’s degree in finance, business, legal studies, or a related field.
• Experience in compliance, surveillance, or audit within the financial services industry.
• Strong understanding of regulatory requirements (e.g., CNMV, EBA, FED, SEC, etc.).
• Fluent English (C1) and other European languages are valued.
• Valuable experience in surveillance technologies and data analysis tools.
• Experience in project management as a Product Owner and in functional testing and validation, working closely with development teams and Tech Leads.

Responsibilities

• Monitoring and Analysis: Conduct real-time and retrospective monitoring of electronic communications across various channels (emails, chats, phone calls) to identify suspicious or non-compliant activities. Use advanced surveillance tools and software to analyze communication data effectively.
• Compliance and Reporting: Ensure that all communication monitoring activities adhere to regulatory guidelines and internal policies. Prepare detailed reports of findings and elevate potential issues to senior compliance officers and relevant stakeholders. Play a key role in preparing responses to regulatory examinations, including the collection and coordination of relevant information and supporting evidence.
• Investigation and Resolution: Investigate potential breaches of compliance, market abuse, or misconduct, collaborating with other compliance officers and legal teams as necessary. Assist in the management and resolution of compliance issues, recommending corrective actions if needed.
• Policy Development and Training: Contribute to the development and enhancement of communication surveillance policies and procedures. Participate in training sessions and awareness programs to educate employees on compliance and surveillance matters.
• Continuous Improvement: Stay updated on regulatory changes and emerging trends in communication surveillance. Work with IT and other departments to improve surveillance technologies and processes.
• Participaete as a Product Owner in projects focused on developing the tool´s capabilities and implementing it across new geographies and/or communication channels.

Skills

Client Orientation

Empathy

Ethics

Innovation

Proactive Thinking

Education

Bachelor’s degree in finance, business, legal studies, or a related field

Tools

Surveillance tools

Job description

BBVA is seeking a Communication Surveillance Analyst within the CIB Risk Control Assurance area to monitor, analyze, and report on employee communications for regulatory compliance and internal policies across multiple geographies. The role involves enhancing surveillance tools and collaborating with IT and legal teams on investigations and improvements.

Required are a bachelor’s degree in a relevant field, experience in compliance or audit in financial services, and fluency in English (C1).