Global Program Manager – Life Sciences Solutions

Veeva; Barcelona; Presencial; EUR 100.000 - 180.000; Jornada completa

Descripción de la vacante

Veeva Systems is seeking a Global Program Manager to own customer success and lead cross-functional teams across regions in the Commercial Cloud. You will partner with Product and Sales to align deployments with customer business needs and drive adoption of our next-generation CRM.

This customer-facing role works from customer sites, home offices, and at offsite meetings, with travel up to 50% to support large pharma implementations and strategic initiatives.

Formación

• 7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing).
• Consulting experience across multiple functional areas for enterprise pharma clients.
• Track record of success leading diverse global teams to deliver large, complex technology implementations to deliver measurable business results.
• Experience in technology strategy and roadmap development for large pharma customers.
• Proven executive communication skills.
• Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level.
• Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority.
• Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high.
• Travel up to 50% of the time.

Responsabilidades

• Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers.
• Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap.
• Establish post-deployment application management.
• Support implementation proposals and services contract negotiation.
• Coordinate Customer Success Manager activities to drive product value and adoption.
• Coordinate Product Management and Product Support activities.

Conocimientos

Program management

Executive communication

Consulting experience

Strategy & roadmap

Stakeholder management

Descripción del empleo

Veeva Systems is seeking a Global Program Manager to own customer success and lead cross-functional teams across regions in the Commercial Cloud. You will partner with Product and Sales to align deployments with customer business needs and drive adoption of our next-generation CRM.

This customer-facing role works from customer sites, home offices, and at offsite meetings, with travel up to 50% to support large pharma implementations and strategic initiatives.