Global Payments Implementation Lead

Papaya Global; Bellprat; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Papaya Global is expanding its Payments Implementation team and seeks an experienced implementation specialist in Spain. You will own the end-to-end payments process from onboarding to ongoing support, collaborating with the KYC team and 3rd party providers to ensure accurate, timely execution across countries.

The role requires 3+ years in payments onboarding, strong communication, and hands-on use of AI tools for automation and controls. Experience with Payroll Payments is a plus.

Formación

• Bachelor’s degree in STEM or related field.
• 3+ years of onboarding/implementation experience in Payments.
• Experience with Payroll Payments is a plus.
• Excellent written and verbal communication skills.

Responsabilidades

• Own end-to-end payments onboarding process and ongoing support.
• Coordinate with Due Diligence/KYC to approve new customers.
• Run penny tests for new customer employees before go-live.
• Provide training on the Payments component of the Papaya platform.
• Be first point of contact for payment-related queries.
• Investigate and respond to payment queries from internal/external parties.
• Monitor payments execution and resolve issues promptly.
• Collaborate with 3rd party payment providers to resolve queries.
• Ensure payments and reports load correctly into the system.
• Maintain high levels of customer service and support scale-up.

Conocimientos

Onboarding

Payments

Payroll Payments

AI in Payments

Communication

Salesforce

Educación

Bachelor's degree – STEM

Herramientas

Salesforce

Microsoft Office

Descripción del empleo

Papaya Global is expanding its Payments Implementation team and seeks an experienced implementation specialist in Spain. You will own the end-to-end payments process from onboarding to ongoing support, collaborating with the KYC team and 3rd party providers to ensure accurate, timely execution across countries.

The role requires 3+ years in payments onboarding, strong communication, and hands-on use of AI tools for automation and controls. Experience with Payroll Payments is a plus.