Global Operations Admin & Reporting Specialist

Olala!; Barcelona; Presencial; EUR 26.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private healthcare after probation

Annual accommodation credit

Bonus plan based on performance

Team events

Pet friendly days

Descripción de la vacante

Olala! is seeking an Operations Admin Specialist to support daily administrative operations of our properties from HQ, ensuring accurate reporting and smooth cross-location coordination.

You will maintain dashboards, track action items, and help keep operational data organized to keep teams aligned. Ideal candidates have up to 3 years of experience in operations administration, hospitality, or property management, and are fluent in English and Spanish.

Formación

• Up to 3 years of experience in operations administration, hospitality, property management, or a similar role.
• Advanced proficiency in English and Spanish (both written and spoken).
• Medium-level proficiency in Excel, including formulas, pivot tables, and data reporting.
• Strong organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent interpersonal and communication skills, with a proactive and detail-oriented mindset.
• A collaborative, service-driven attitude and commitment to maintaining quality and accuracy in all tasks.

Responsabilidades

• Prepare, consolidate, and maintain operational reports and dashboards, ensuring data accuracy and timely delivery.
• Support the coordination between HQ and on-site teams, tracking action items, schedules, and follow-ups.
• Assist in monitoring key operational metrics (occupancy, maintenance, guest satisfaction, inventory) and flag deviations.
• Manage and update administrative documentation, records, and internal databases.
• Coordinate with the Contact Center and property teams to track guest requests, tickets, and operational updates.
• Support stock and supplier tracking by consolidating inventories and purchase requests across locations.
• Help organize meetings, scheduling, and follow-up communications for the Operations team.
• Build and maintain Excel-based tools and reports to support decision-making (medium-level formulas, pivot tables, data consolidation).
• Support the accuracy and updating of local information, guest materials, and internal operational guides.
• Take ownership of other administrative duties as needed to support daily operational requirements.

Conocimientos

English & Spanish (advanced)

Organizational skills

Communication skills

Herramientas

Excel

Descripción del empleo

Olala! is seeking an Operations Admin Specialist to support daily administrative operations of our properties from HQ, ensuring accurate reporting and smooth cross-location coordination.

You will maintain dashboards, track action items, and help keep operational data organized to keep teams aligned. Ideal candidates have up to 3 years of experience in operations administration, hospitality, or property management, and are fluent in English and Spanish.