Operations Admin Specialist

Olala!; Barcelona; Presencial; EUR 26.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private healthcare after probation

Annual accommodation credit

Bonus plan based on performance

Team events

Pet friendly days

Descripción de la vacante

Olala! is seeking an Operations Admin Specialist to support daily administrative operations of our properties from HQ, ensuring accurate reporting and smooth cross-location coordination.

You will maintain dashboards, track action items, and help keep operational data organized to keep teams aligned. Ideal candidates have up to 3 years of experience in operations administration, hospitality, or property management, and are fluent in English and Spanish.

Formación

• Up to 3 years of experience in operations administration, hospitality, property management, or a similar role.
• Advanced proficiency in English and Spanish (both written and spoken).
• Medium-level proficiency in Excel, including formulas, pivot tables, and data reporting.
• Strong organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent interpersonal and communication skills, with a proactive and detail-oriented mindset.
• A collaborative, service-driven attitude and commitment to maintaining quality and accuracy in all tasks.

Responsabilidades

• Prepare, consolidate, and maintain operational reports and dashboards, ensuring data accuracy and timely delivery.
• Support the coordination between HQ and on-site teams, tracking action items, schedules, and follow-ups.
• Assist in monitoring key operational metrics (occupancy, maintenance, guest satisfaction, inventory) and flag deviations.
• Manage and update administrative documentation, records, and internal databases.
• Coordinate with the Contact Center and property teams to track guest requests, tickets, and operational updates.
• Support stock and supplier tracking by consolidating inventories and purchase requests across locations.
• Help organize meetings, scheduling, and follow-up communications for the Operations team.
• Build and maintain Excel-based tools and reports to support decision-making (medium-level formulas, pivot tables, data consolidation).
• Support the accuracy and updating of local information, guest materials, and internal operational guides.
• Take ownership of other administrative duties as needed to support daily operational requirements.

Conocimientos

English & Spanish (advanced)

Organizational skills

Communication skills

Herramientas

Excel

Descripción del empleo

About Olala!

Olala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide. Since 1996, we have built a presence in 17 cities worldwide, combining global expertise with local insight. Our mission is to deliver smart, technology-driven, and design-forward accommodations that meet the needs of today's traveler while upholding the highest standards of service.

Your role

We are looking for an Operations Admin Specialist to support the daily administrative operations of our properties from HQ, ensuring accurate reporting, smooth coordination between teams, and reliable follow-up on operational tasks. This role plays a key part in keeping our operational data organized and our teams aligned across locations.

Your Journey

• Prepare, consolidate, and maintain operational reports and dashboards, ensuring data accuracy and timely delivery.
• Support the coordination between HQ and on-site teams, tracking action items, schedules, and follow-ups.
• Assist in monitoring key operational metrics (occupancy, maintenance, guest satisfaction, inventory) and flag deviations.
• Manage and update administrative documentation, records, and internal databases.
• Coordinate with the Contact Center and property teams to track guest requests, tickets, and operational updates.
• Support stock and supplier tracking by consolidating inventories and purchase requests across locations.
• Help organize meetings, scheduling, and follow-up communications for the Operations team.
• Build and maintain Excel-based tools and reports to support decision-making (medium-level formulas, pivot tables, data consolidation).
• Support the accuracy and updating of local information, guest materials, and internal operational guides.
• Take ownership of other administrative duties as needed to support daily operational requirements.

What Do You Bring To Your Trip

• Up to 3 years of experience in operations administration, hospitality, property management, or a similar role.
• Advanced proficiency in English and Spanish (both written and spoken).
• Medium-level proficiency in Excel, including formulas, pivot tables, and data reporting.
• Strong organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent interpersonal and communication skills, with a proactive and detail-oriented mindset.
• A collaborative, service-driven attitude and commitment to maintaining quality and accuracy in all tasks.

Life at Olala!

• Breakfast is the most important meal of the day. Fruit, coffee & milk is on us!
• You will have access to apply for our private healthcare after a probation period of 6 months, depending on your type of contract.
• Employees know it first! You will be able to enjoy an annual credit to use in one of our accommodations around the world.
• We'll develop a compensation bonus plan based on your performance and individual projects linked to the company goals.
• Events: Team buildings, office events and once a month Olala Group invites you to an afterwork!
• Pet friendly days at the office - we want to meet your furry friend!

Together we revolutionize the way people travel!

Diversity and Sustainability

At Olala! we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success. Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions.

We look forward to receiving your application! For more information about Olala! visit Olala.com and to keep up to date with Olala! news, follow us on LinkedIn and Instagram!