Global Logistics Service Coordinator

BDP International; Algete; On-site; EUR 26,000 - 38,000; Full time

Job summary

BDP International is seeking a Logistics Coordinator to coordinate and execute customer orders in line with PSA BDP Ethics, ensuring accurate forwarding operations and timely information flow with customers and partners.

The role involves interfacing with warehouses and subcontractors, resolving anomalies, and creating SOPs to support offshore processes, all while maintaining high service quality and compliance with regulations.

Qualifications

• 2-4 years of experience in logistics and forwarding operations/regulations and documentation or Degree in Logistics.
• Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
• Computer literacy with Microsoft software applications and/or other market leading software applications.
• Good communication skills in English (oral and written).

Responsibilities

• Contact with the dedicated customer for instructions/reminder.
• Processing of agent and early warning messages (network contact).
• Communicate information to customers and partners in parallel.
• Handling of anomalies/disputes.
• Proposal for corrective and preventive measures.
• Contact with the warehouse and other subcontractors.
• Inform and advise the customer on the formalities of international movement of goods.
• Communicate the information of the files in charge to his hierarchical manager.
• Monitor the quality of service center services.
• Create SOPs when required to support the offshoring process.
• Troubleshooting to proactively find suitable solutions in time and manner to the customer.

Skills

English communication

Education

Degree in Logistics

Job description

BDP International is seeking a Logistics Coordinator to coordinate and execute customer orders in line with PSA BDP Ethics, ensuring accurate forwarding operations and timely information flow with customers and partners.

The role involves interfacing with warehouses and subcontractors, resolving anomalies, and creating SOPs to support offshore processes, all while maintaining high service quality and compliance with regulations.