Global Logistics Partner: Ortho Ops & Growth

Institut Straumann AG; Madrid; Presencial; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

The Straumann Group in Madrid seeks a Logistics Business Partner to own end-to-end transportation and distribution for its Ortho business, coordinating with couriers, plants, and customs to ensure service reliability and cost efficiency.

You will monitor shipments, drive KPI visibility, and collaborate with cross-functional teams to continuously improve governance and processes across global logistics operations.

Formación

• Bachelor's or Master's degree in Supply Chain, Logistics, International Trade, Business Administration, Engineering, or comparable field.
• Extensive experience in logistics, transportation, distribution, or supply chain operations, ideally in an international matrix environment.
• Strong experience balancing strategic ownership with hands-on execution in carrier management, KPI tracking, exception handling, and cross-functional coordination.
• Solid exposure to customs, trade, and international shipment flows; courier / express network experience is a strong advantage.
• Experience driving process improvement, governance, and operational discipline in complex or evolving business environments.
• Good knowledge of international transportation, customs, trade compliance, and distribution processes, continuous improvement or project management training is an advantage.
• Strong Excel skills and confidence working with operational data, dashboards, and shipment visibility tools.

Responsabilidades

• Act as the main logistics partner for Ortho and own the end-to-end transportation and distribution process
• Own courier OTIF, lead time, and logistics cost performance through reporting and root-cause analysis
• Work with the Logistics Control Tower to monitor shipments and coordinate resolution with carriers and plants
• Manage customs and trade-related issues with relevant stakeholders, ensuring timely documentation and closure
• Review service provider performance, participate in QBRs, and partner with Logistics Procurement on service and cost improvements
• Ensure billing, invoicing, claims, ticket follow-up, and contractual terms with couriers are properly managed
• Lead or support logistics workstreams such as transport setup changes and new lanes
• Strengthen governance and standardize ways of working across the Ortho logistics model
• Partner with Production, Customer Care, subsidiaries, and the wider Ortho network to resolve issues
• Act as the connection point into the wider GLD organization and align with adjacent supply chain teams

Conocimientos

Logistics management

KPI tracking

Cross-functional coordination

Excel

Data dashboards

Carrier management

Educación

Bachelor's or Master's degree in relevant field

Herramientas

Logistics visibility tools

Descripción del empleo

The Straumann Group in Madrid seeks a Logistics Business Partner to own end-to-end transportation and distribution for its Ortho business, coordinating with couriers, plants, and customs to ensure service reliability and cost efficiency.

You will monitor shipments, drive KPI visibility, and collaborate with cross-functional teams to continuously improve governance and processes across global logistics operations.