Global Learning Delivery Lead, Clinical Operations

IQVIA

Madrid

On-site

EUR 65,000 - 90,000

Full time

14 days+

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Job summary

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence. We seek a Learning Delivery Quality Lead to drive onboarding, role-readiness, and capability development for Clinical Operations staff across global studies.

You will partner with Operational Leaders, Quality, and HR to ensure trained, compliant personnel ready to support clinical research activities worldwide. This role emphasizes continuous improvement and inspection readiness.

Qualifications

Bachelor's degree in a scientific or healthcare field is required.
3–5 years in Learning & Development within clinical research is required.
7–10 years of overall professional experience; CRA background is preferred.
Experience in regulated environments (ICH-GCP, SOPs) is required.
Experience with LMS and training compliance tracking in pharma/ CRO settings.
Experience delivering instructor-led, virtual, and e-learning programs.

Responsibilities

Deliver and facilitate sponsor Ways of Working training programs.
Lead onboarding and role-readiness programs for Clinical Operations staff.
Coordinate study-specific, process, systems, and compliance training activities.
Maintain and enhance role-based training curricula for CRAs, CTAs, and managers.
Monitor training compliance and competency metrics; drive improvements.
Support inspection readiness with training documentation.