Global Key Account Strategist for Service Growth

Nordex Group; Noáin; On-site; EUR 65,000 - 90,000; Full time

Job summary

Nordex Group is seeking a Global Key Account Manager (m/f/d) to join our Service KAM Team in Navarra. You will develop and implement service strategies, manage customer relationships, and identify new business opportunities with assigned clients to drive growth.

You will work across service areas, sales, operations, legal and technical departments, leading high-level forums and ensuring win-win outcomes. Fluent English is required; a strong engineering background is preferred.

Qualifications

• Bachelor's degree in engineering or equivalent required.
• Proficient in Microsoft Office suite (Excel, PowerPoint).
• Around 10 years in service operations.
• Fluency in English.
• Strong communication, negotiation and relationship-building skills.

Responsibilities

• Develop and implement service strategies and manage customer relationships.
• Identify new business opportunities with assigned clients.
• Collaborate with service, sales, operations, legal and technical teams.
• Drive sales growth and promote company services.
• Provide coordinated communications as a single voice for clients.
• Review client financials and engage with senior executives.
• Lead high-level operation/technical forums with client leadership.
• Negotiate major technical issue agreements and warranty extensions.
• Ensure timely and accurate execution of client instructions and contracts.

Skills

English proficiency

Team player

Proactive

Relationship building

Negotiation

Education

Engineering degree or equivalent

Tools

Microsoft Office

Excel

PowerPoint

Job description

Nordex Group is seeking a Global Key Account Manager (m/f/d) to join our Service KAM Team in Navarra. You will develop and implement service strategies, manage customer relationships, and identify new business opportunities with assigned clients to drive growth.

You will work across service areas, sales, operations, legal and technical departments, leading high-level forums and ensuring win-win outcomes. Fluent English is required; a strong engineering background is preferred.