Global Experience & Loyalty Architect

Isdin; Málaga; Presencial; EUR 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Employee store discount

Wellness benefits

Christmas lot with several products

Descripción de la vacante

ISDIN is seeking a Marketing/Community Experience Specialist to drive the Love ISDIN Experiences globally. You will translate strategy into end-to-end journeys across physical touchpoints and digital platforms, lead cross-functional teams, and keep the experience innovative with trend insights.

The role requires 3-5 years in Marketing or Community roles, strong analytics, and a proactive ownership mindset. English proficiency is essential for global coordination.

Formación

• 3-5 years in Marketing, Community Management, or Agency roles.
• Experience managing complex projects with multiple stakeholders (creative, tech, and local markets).
• English B2/C1 is a must for global coordination.

Responsabilidades

• Collaborate with the Experience Manager to co-create the global plan of Love ISDIN Experiences, ensuring scalability and alignment with consumer insights.
• Translate strategy into detailed End-to-End experience journeys, ensuring a seamless flow between physical touchpoints (Casa ISDIN, retail events) and digital platforms (App, Web, Social).
• Lead the briefing and orchestration of creative, content, and channel teams, ensuring execution reflects high standards of excellence and brand consistency.
• Actively identify emerging trends in community engagement and loyalty to keep the Love ISDIN experience innovative and ahead of the curve.
• Identify and evaluate brand partnerships that align with ISDIN’s values to drive community value and global brand awareness.
• Coordinate the launch of partner-driven initiatives, ensuring integration into the community experience to maximize satisfaction and reach.
• Monitor KPIs, ensure cost-effectiveness and budget adherence, and contribute to long-term ROI.
• Develop and maintain Global Toolkits and templates for local markets to roll out initiatives efficiently while preserving global core consistency.
• Connect with local Market teams to adapt global strategies and export local best practices worldwide.
• Ensure a consistent brand voice across territories, fostering global synergy.

Conocimientos

Marketing

Community management

Project management

Analytical skills

Organizational abilities

Descripción del empleo

ISDIN is seeking a Marketing/Community Experience Specialist to drive the Love ISDIN Experiences globally. You will translate strategy into end-to-end journeys across physical touchpoints and digital platforms, lead cross-functional teams, and keep the experience innovative with trend insights.

The role requires 3-5 years in Marketing or Community roles, strong analytics, and a proactive ownership mindset. English proficiency is essential for global coordination.