Global Enterprise Customer Success Manager
Printify
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Descrizione del lavoro
FYUL seeks a Customer Success Manager to drive growth with top-tier B2B clients globally. You’ll nurture relationships, advise on ecommerce growth, and push upsell opportunities while maintaining excellent customer experiences.
Ideal candidates communicate clearly in English, thrive in a fast-paced team, and can navigate dynamic markets. The role offers remote work or a modern Riga office with health insurance and generous leave options.
Competenze
- Strategic thinking and problem-solving abilities.
- Excellent organizational and time-management skills.
- Passion for technology and sales with a proactive mindset.
- Ability to work in a dynamic, fast-paced environment and in a team.
- Strong English communication skills.
- Experience with B2B account management is a plus.
Mansioni
- Manage high-profile B2B accounts globally, focusing on US-based opportunities.
- Act as an ecommerce advisor to grow customers' ecommerce businesses.
- Upsell and cross-sell to increase wallet share and revenue.
- Lead value-based conversations and streamline the sales process.
- Forecast sales activity and guide clients through market changes.
- Collaborate with internal teams to fulfill customer needs.
Conoscenze
Descrizione del lavoro
FYUL seeks a Customer Success Manager to drive growth with top-tier B2B clients globally. You’ll nurture relationships, advise on ecommerce growth, and push upsell opportunities while maintaining excellent customer experiences.
Ideal candidates communicate clearly in English, thrive in a fast-paced team, and can navigate dynamic markets. The role offers remote work or a modern Riga office with health insurance and generous leave options.
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