Global CRM Lead: Personalization & ROI

Medier Agency; Comunidad Valenciana; Presencial; EUR 40.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

Descripción de la vacante

A dynamic marketing agency in Valencia seeks experienced CRM professionals to join their team at various levels (from CRM Manager to Head of CRM). The successful candidate will influence customer engagement strategies and develop best-in-class CRM processes across multiple products. Ideal candidates should have at least 3 years of experience in CRM within the iGaming or Betting industries, complemented by strong analytical skills and hands-on experience with leading CRM platforms. The role offers a chance to work in a fast-paced environment with a focus on creative, data-driven results.

Formación

• 3+ years of CRM experience within iGaming or Betting.
• Proven track record of managing CRM campaigns end-to-end.
• Strong analytical skills and experience with A/B testing.

Responsabilidades

• Define and optimize CRM strategy across all communication channels.
• Own the customer lifecycle and ensure effective customer engagement.
• Plan and execute CRM campaigns focusing on measurable impact.

Conocimientos

CRM strategy development

Campaign optimization

Analytical skills

Project management

Fluent in English

Herramientas

Braze

Optimove

Salesforce

Descripción del empleo

A dynamic marketing agency in Valencia seeks experienced CRM professionals to join their team at various levels (from CRM Manager to Head of CRM). The successful candidate will influence customer engagement strategies and develop best-in-class CRM processes across multiple products. Ideal candidates should have at least 3 years of experience in CRM within the iGaming or Betting industries, complemented by strong analytical skills and hands-on experience with leading CRM platforms. The role offers a chance to work in a fast-paced environment with a focus on creative, data-driven results.