Global CRM & Clienteling Strategist

Loewe; Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

LOEWE, based in Madrid, is seeking a Client Development Executive to support the execution of its global CRM and client development strategy within the CRM team. You will contribute to clienteling initiatives, CRM campaigns and engagement across markets, strengthening client loyalty and driving business growth.

Reporting to the Global CRM Manager, the role requires strong analytics, Salesforce/Power BI experience, and fluent English, with a focus on cross-market collaboration and data-driven

Formación

• 5+ years of experience in CRM, Client Development, Clienteling or similar in luxury/fashion/retail.
• Strong analytical skills to translate data into actionable insights.
• Experience with CRM/reporting tools, preferably Salesforce Marketing Cloud & Power BI.
• Knowledge of customer segmentation, journeys, and CRM best practices.
• Experience collaborating with stakeholders in international environments.

Responsabilidades

• Support execution and deployment of global clienteling and CRM campaigns across markets.
• Coordinate campaign launches: audience segmentation, content adaptation, translations, QA, performance tracking.
• Build and manage target audiences using client data and ensure data quality.
• Monitor campaign performance and identify trends and opportunities.
• Assist in A/B testing and optimize client engagement activities.
• Prepare regular CRM/KPIs reports with insights for decision-making.
• Collaborate with regional teams to share best practices and implement action plans.
• Help develop training materials and tools to strengthen clienteling capabilities across markets.
• Support additional CRM projects as required.

Conocimientos

CRM

Clienteling

Data analysis

Stakeholder mgmt

Herramientas

Salesforce Marketing Cloud

Salesforce Core

Power BI

Descripción del empleo

LOEWE, based in Madrid, is seeking a Client Development Executive to support the execution of its global CRM and client development strategy within the CRM team. You will contribute to clienteling initiatives, CRM campaigns and engagement across markets, strengthening client loyalty and driving business growth.

Reporting to the Global CRM Manager, the role requires strong analytics, Salesforce/Power BI experience, and fluent English, with a focus on cross-market collaboration and data-driven