German-Speaking Remote Tech Support — Audio & Devices

Cbtalents; Valencia; Remote; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Remote work from mainland Spain

Full paid training

Hybrid option in Barcelona

Job summary

Cbtalents is seeking a German-speaking Remote Customer Service Representative to support tech and audio products from mainland Spain. The role is full-time, temporary, with remote work from anywhere in mainland Spain.

You will handle incoming support requests, troubleshoot issues with SoundTouch and other products, and maintain clear updates for users. A training program is provided, and a hybrid option exists for Barcelona residents.

Qualifications

• Fluency in German and a solid command of English.
• Excellent communication and customer care skills.
• Experience or interest in audio products, wireless networking & live music tech.
• Familiarity with Windows and macOS.
• Prior experience in tech support or fast-paced customer service.

Responsibilities

• Assist customers through incoming support requests.
• Troubleshoot incidents requiring deeper technical know-how.
• Resolve issues related to specialized products like SoundTouch.
• Keep users updated with resolution progress.

Skills

German

English

Customer service

Audio products

Windows/macOS

Tech support

Job description

Cbtalents is seeking a German-speaking Remote Customer Service Representative to support tech and audio products from mainland Spain. The role is full-time, temporary, with remote work from anywhere in mainland Spain.

You will handle incoming support requests, troubleshoot issues with SoundTouch and other products, and maintain clear updates for users. A training program is provided, and a hybrid option exists for Barcelona residents.