German-Speaking Luxury Reservations Advisor

AccorCorpo; Barcelona; Sur place; EUR 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Discounted rates at properties

Daily meal allowance

Inclusive and international workplace

Health insurance

Résumé du poste

Accor Global Reservation Centre in Barcelona seeks a Luxury Reservation Consultant (German Speakers) to handle inbound calls, reserve rooms and suites for luxury properties worldwide. You will use sales skills to provide tailored recommendations and ensure guest satisfaction.

Fluency in German and strong English, plus hospitality or tourism experience, are essential. The role offers an inclusive, international environment with opportunities to work across iconic properties.

Qualifications

• Experience in sales, customer service, hospitality or tourism.
• German native or proficient; English at least C1–C2.
• Tech savv y and comfortable with computers.

Responsabilités

• Handle inbound booking calls and reservations for luxury hotels worldwide.
• Offer knowledgeable recommendations and tailor-made solutions to guests.
• Aim to maximize revenue while delivering exceptional service.
• Engage with guests in authentic conversations and uphold Accor standards.

Connaissances

German language

English proficiency

Sales experience

Customer service

Hospitality

Tourism

Tech savvy

Active listener

Excellent communicator

Team player

Responsible

Eager to learn

Description du poste

Accor Global Reservation Centre in Barcelona seeks a Luxury Reservation Consultant (German Speakers) to handle inbound calls, reserve rooms and suites for luxury properties worldwide. You will use sales skills to provide tailored recommendations and ensure guest satisfaction.

Fluency in German and strong English, plus hospitality or tourism experience, are essential. The role offers an inclusive, international environment with opportunities to work across iconic properties.