German-Speaking Account Manager | Barcelona Relocation

Cross Border Talents; Barcelona; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Relocation package

Hybrid work

Bonus scheme

Permanent contract

Onboarding program

Career growth

International team

Barcelona offices

Job summary

Cross Border Talents is seeking a German-Speaking Account Manager to own and grow a portfolio across Germany, Austria and Switzerland. The role is client-facing in an innovative tech environment and offers a hybrid work model with full relocation support to Barcelona.

You will build trusted relationships by phone, email and video, drive retention and renewals, and identify upsell opportunities while collaborating with sales, CS, product and support teams. Start date is 9 November 2026.

Qualifications

• German language fluency required (written and spoken).
• Proven client-facing experience: account management, customer success, sales, BD.
• Professional English (B2+).
• Strong relationship-building and negotiation skills.
• Excellent organizational skills with multi-account management.
• Proactive, results-oriented and KPI-driven.
• EU work eligibility and availability to start 9 November 2026.

Responsibilities

• Own and manage a portfolio of German-speaking clients across the DACH region.
• Be the main point of contact via phone, email and video calls.
• Understand client needs to maximise value from our solutions.
• Drive retention, renewals and client satisfaction.
• Identify upsell and cross-sell opportunities within accounts.
• Conduct regular account reviews with key stakeholders.
• Coordinate escalations and liaise with internal teams.
• Support new business by converting leads into long-term accounts.
• Maintain accurate CRM records and pipeline data.
• Collaborate with sales, customer success, product and support teams for excellent client experience.

Skills

German fluency

Client-facing

English (B2+)

Relationship-building

Organization

KPI-driven

EU work eligibility

Job description

Cross Border Talents is seeking a German-Speaking Account Manager to own and grow a portfolio across Germany, Austria and Switzerland. The role is client-facing in an innovative tech environment and offers a hybrid work model with full relocation support to Barcelona.

You will build trusted relationships by phone, email and video, drive retention and renewals, and identify upsell opportunities while collaborating with sales, CS, product and support teams. Start date is 9 November 2026.