German-Speaking Account Manager – Barcelona (Full Relocation Package)

Cross Border Talents; Barcelona; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Relocation package

Hybrid work

Bonus scheme

Permanent contract

Onboarding program

Career growth

International team

Barcelona offices

Job summary

Cross Border Talents is seeking a German-Speaking Account Manager to own and grow a portfolio across Germany, Austria and Switzerland. The role is client-facing in an innovative tech environment and offers a hybrid work model with full relocation support to Barcelona.

You will build trusted relationships by phone, email and video, drive retention and renewals, and identify upsell opportunities while collaborating with sales, CS, product and support teams. Start date is 9 November 2026.

Qualifications

• German language fluency required (written and spoken).
• Proven client-facing experience: account management, customer success, sales, BD.
• Professional English (B2+).
• Strong relationship-building and negotiation skills.
• Excellent organizational skills with multi-account management.
• Proactive, results-oriented and KPI-driven.
• EU work eligibility and availability to start 9 November 2026.

Responsibilities

• Own and manage a portfolio of German-speaking clients across the DACH region.
• Be the main point of contact via phone, email and video calls.
• Understand client needs to maximise value from our solutions.
• Drive retention, renewals and client satisfaction.
• Identify upsell and cross-sell opportunities within accounts.
• Conduct regular account reviews with key stakeholders.
• Coordinate escalations and liaise with internal teams.
• Support new business by converting leads into long-term accounts.
• Maintain accurate CRM records and pipeline data.
• Collaborate with sales, customer success, product and support teams for excellent client experience.

Skills

German fluency

Client-facing

English (B2+)

Relationship-building

Organization

KPI-driven

EU work eligibility

Job description

Are you a German-speaking professional who loves building lasting client relationships? We're a growing technology company hiring a German-Speaking Account Manager to manage, retain and grow our client portfolio across Germany, Austria and Switzerland (DACH). We offer a hybrid work model, full relocation support to Barcelona, and a start date of 9 November 2026.

This role suits a client-facing professional who wants to be the trusted point of contact for German-speaking clients in an innovative tech environment, while enjoying life in one of Europe's most vibrant cities.

What You'll Do

• Own and manage a portfolio of German-speaking clients across the DACH region
• Act as the main point of contact, building trusted long-term relationships by phone, email and video call
• Understand client needs and make sure they get full value from our technology solutions
• Drive client retention, renewals and satisfaction
• Identify upselling and cross-selling opportunities within your existing accounts
• Run regular account reviews and business check-ins with key stakeholders
• Handle escalations professionally and coordinate solutions with internal teams
• Support new business by converting qualified leads into long-term accounts
• Keep accurate account records and pipeline data in our CRM
• Work closely with sales, customer success, product and support teams to deliver an excellent client experience

What You Bring (Requirements)

• Native or fully fluent German (written and spoken). This is mandatory
• Proven client-facing experience is mandatory: account management, customer success, sales, business development or similar
• Professional English (B2 or higher)
• Strong relationship-building, communication and negotiation skills
• Organised and able to manage multiple accounts and priorities at once
• Proactive, results-oriented and comfortable working toward KPIs (retention, renewals, growth)
• Available to start on 9 November 2026
• Eligible to work in the EU

Your Advantages

• Full relocation package to Barcelona: travel, temporary accommodation and support with settling in and local paperwork
• Hybrid work model: a balance of office collaboration and working from home
• Attractive bonus scheme rewarding retention and account growth
• Permanent, full-time contract under Spanish employment law
• Comprehensive onboarding and ongoing training in a tech environment
• Clear career growth into Senior Account Manager, Key Account Manager or Team Lead roles
• International, multicultural team with a friendly, supportive culture
• Modern offices in the heart of Barcelona
• The Barcelona lifestyle: Mediterranean climate, beaches, culture and a large international community