German & Spanish Speaking Customer Support Agent – On-site Spain

Hiring International Academy; Madrid; Presencial; EUR 20.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Paid training

Career progression

Descripción de la vacante

Hiring International Academy in Madrid is seeking a German-Spanish speaking Customer Support Agent for on-site roles in Madrid or Valencia. Start ASAP. EU citizens or those with Spanish work permits are welcome.

You will assist German-speaking customers via phone, email, and chat, resolving inquiries in a fast-paced, international team. Rotating shifts in a structured 24/7 environment with full training and clear career progression.

Formación

• Fluent German (C2) and Spanish (B2) required.
• Customer-focused with strong communication skills.
• Basic computer skills and problem-solving mindset.
• Must already be in Spain or willing to relocate.
• EU citizenship or valid Spanish work permit required.

Responsabilidades

• Support German-speaking customers via phone, email & chat.
• Handle inquiries and resolve technical or account issues.
• Deliver high-quality customer service in an international team.
• Work rotating shifts in a 24/7 environment.
• Full training and career growth opportunities provided.

Conocimientos

German (C2)

Spanish (B2)

Customer service

Communication skills

Problem-solving

Descripción del empleo

Hiring International Academy in Madrid is seeking a German-Spanish speaking Customer Support Agent for on-site roles in Madrid or Valencia. Start ASAP. EU citizens or those with Spanish work permits are welcome.

You will assist German-speaking customers via phone, email, and chat, resolving inquiries in a fast-paced, international team. Rotating shifts in a structured 24/7 environment with full training and clear career progression.