German Billing Support Specialist - On-Site Sofia

WW Talents; Barcelona; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Monthly meal vouchers

Private health insurance

Multisport card

Job summary

WW Talents is hiring a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. The role focuses on billing inquiries and delivering professional, customer-centered support.

Initially on-site in Sofia with a path to hybrid after four months, the position offers a base salary of €1,636.14 gross per month across 14 payments, plus a Billing Skills Bonus and a signing bonus. Relocation support is provided along with meal vouchers and private health insurance.

Qualifications

• High proficiency in German (C1/C2).
• Good level of English (B1/B2).
• Customer-focused and solution-oriented approach.
• Ability to work in a structured and professional environment.
• Willingness to work on-site in Sofia.

Responsibilities

• Support German-speaking customers with invoices and billing questions.
• Deliver friendly, clear, professional assistance to customers.
• Explain billing details and help resolve related concerns.
• Ensure a positive customer experience through effective communication.
• Collaborate with team members to provide smooth customer service.

Skills

German C1/C2

English B1/B2

Customer-focused

Structured/Professional

On-site in Sofia

Job description

WW Talents is hiring a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. The role focuses on billing inquiries and delivering professional, customer-centered support.

Initially on-site in Sofia with a path to hybrid after four months, the position offers a base salary of €1,636.14 gross per month across 14 payments, plus a Billing Skills Bonus and a signing bonus. Relocation support is provided along with meal vouchers and private health insurance.