General Manager, Spain — Launch & Scale Juniper

Eucalyptus; Barcelona; On-site; EUR 90,000 - 150,000; Full time

Job summary

Eucalyptus is seeking a General Manager for Juniper Spain, based in Barcelona, to launch and grow the local business from zero. You will own the product experience, operations, and local team, reporting to international leadership.

You will shape the customer journey and ensure high-quality service while driving sustainable growth. You’ll work with a centralized growth engine while building a strong local presence, partnerships, and brand relevance in Spain.

Qualifications

• Led market launches in high-growth consumer businesses.
• Defined operating model, customer experience and teams for growth.
• Able to translate strategy into executable plans under uncertainty.
• Experienced in hiring and scaling organisations.
• Commercially minded with strong focus on unit economics.

Responsibilities

• Define what makes Juniper win in Spain and what a great customer experience looks like locally.
• Own retention, engagement and customer outcomes, from onboarding through to long-term loyalty.
• Improve the end-to-end customer journey, ensuring a seamless experience from consultation through to treatment.
• Build the local operating model, systems and processes required to scale while maintaining quality.
• Hire, develop and lead a high-performing local team.
• Partner with central product, growth and clinical teams to localise the experience for Spanish consumers.
• Own local operational performance, service quality and unit economics.
• Build local partnerships, community and brand relevance within the Spanish market.
• Act as the voice of the customer and market, influencing product and business decisions across the organisation.

Skills

Leadership

Market launch

Team building

Strategic thinking

Operations management

Customer experience

Job description

Eucalyptus is seeking a General Manager for Juniper Spain, based in Barcelona, to launch and grow the local business from zero. You will own the product experience, operations, and local team, reporting to international leadership.

You will shape the customer journey and ensure high-quality service while driving sustainable growth. You’ll work with a centralized growth engine while building a strong local presence, partnerships, and brand relevance in Spain.