Gcs Technical Content Manager - Roche

Roche; Barcelona; Híbrido; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Home office policies

Medical insurance

Pension plan

Gym

Descripción de la vacante

Roche seeks a GCS Technical Content Manager to own content across the product lifecycle, ensuring end-user success. You will collaborate with cross‑functional teams and external vendors to plan, pace, and publish content that supports installation, operation, and maintenance of Roche diagnostics.

You will drive standardization, risk-aware planning, and agile publication workflows within the GCS Knowledge & Learning Excellence team, impacting service and customer experience globally.

Formación

• Experience with content management and end-user documentation.
• Ability to coordinate with vendors and stakeholders.
• Familiarity with Agile development and publication workflows.
• Strong communication and stakeholder management skills.
• Knowledge of CMS, XML, translation/localization, and project management tools.

Responsabilidades

• Own technical content across the product lifecycle and define content elements.
• Coordinate with external vendors, manage relationships, and monitor progress.
• Plan content scope, determine delivery channels, and align with strategy.
• Manage stakeholders and coordinate with GCS Project Leader and PPE.
• Provide terminology and translation expertise up to 30% capacity for Language Operations.
• Collaborate with Content Strategist to implement the KLE content strategy.

Conocimientos

Content management

Stakeholder management

Cross-functional collaboration

Agile collaboration

Translation and localization

Herramientas

Content Management Systems

XML authoring

Project management tools

Descripción del empleo

As GCS Technical Content Manager, you own content across the product lifecycle to ensure end-user success. You will collaborate with cross‑functional teams and external vendors to plan, pace, and publish content that supports installation, operation, and maintenance of Roche diagnostics. You will drive standardization, risk-aware planning, and agile publication workflows within the GCS Knowledge & Learning Excellence team. This role offers a meaningful impact on service excellence and customer experience in a global healthcare environment.

• home office policies
• medical insurance
• pension plan
• gym
• Own technical content across the product lifecycle and define content elements and project planning
• Coordinate with external vendors, manage relationships, and monitor progress
• Plan content scope, determine delivery channels, and align with content strategy
• Manage stakeholders and coordinate with GCS Project Leader and PPE for content delivery
• Build and maintain internal relationships within GCS
• Ensure risk assessment input and coordination with development teams for content delivery
• Support iterative content creation in Agile development and oversee publication activities
• Advise on standardization and best practices for content delivery and management
• Meet project timelines and define reviewers and approvers in the CMS
• Provide terminology and translation expertise up to 30% capacity for Language Operations
• Collaborate with Content Strategist to implement and improve the KLE content strategy
• Strong organization, planning, prioritization, and stakeholder management
• Excellent communication, negotiation, and interpersonal skills
• Experience with project management and cross-functional collaboration
• Knowledge of Content Management Systems, XML authoring, translation and localization, and project management tools
• Familiarity with hardware/software development processes and content workflows
• communication
• cross-functional collaboration
• Content Management Systems
• translation and localization