Front-of-House Lead - Elevate Guest Experience

Drive Shack Inc.; Getafe; Presencial; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

Drive Shack Inc. is seeking a Team Lead to oversee daily bar operations, ensuring guest engagement and high standards of cleanliness and quality. You will supervise shifts, support training, and uphold safety protocols in a fast-paced hospitality environment.

This role requires strong communication, adaptability, and a proactive approach to guest satisfaction, with the Front of House leadership team guiding daily operations.

Formación

• Previous supervisory experience preferred.
• Strong communication skills and comfort working with staff at all levels.
• Familiarity with safety, sanitation standards, and industry best practices.

Responsabilidades

• Oversee daily bar operations focusing on guest engagement, hygiene, quality control, and product control.
• Build rapport with guests and ensure prompt, courteous service.
• Organize and supervise staff shifts.
• Support training and development of front-of-house staff.
• Ensure compliance with health, safety, and sanitation regulations.
• Coordinate communication among guests, bar staff, and management.
• Respond to guest requests and resolve issues promptly.
• Uphold environmental policies and workplace safety.
• Carry out additional duties as assigned.
• Contribute to broader company initiatives through special projects.

Conocimientos

Supervisory experience

Strong communication skills

Safety and sanitation standards

Descripción del empleo

Drive Shack Inc. is seeking a Team Lead to oversee daily bar operations, ensuring guest engagement and high standards of cleanliness and quality. You will supervise shifts, support training, and uphold safety protocols in a fast-paced hospitality environment.

This role requires strong communication, adaptability, and a proactive approach to guest satisfaction, with the Front of House leadership team guiding daily operations.