Front of House Hero — Barcelona Hostel

Generator Hostels ltd.; Barcelona; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Birthday holiday

Employee Bounty Program

Gym membership contribution

2 free nights accommodation

Staff room rates

International career opportunities

Online learning tools

Job summary

Generator Barcelona is seeking a Front of House Crew member to ensure the front desk runs smoothly and to wow customers with a personal touch in a fast-paced hostel environment. You will know the guests, deliver outstanding service, and be part of a team that embodies the Generator brand in Gracia, with opportunities to engage Barcelona’s cafés, bars, art, and music.

The role involves cash handling, adhering to safety and food hygiene policies, and ensuring the shift closes accurately;

Qualifications

• Experience in a front office hospitality environment.
• Experience with a Property Management System.
• Flexibility with shifts (morning/evening).

Responsibilities

• Take ownership of the guest journey to wow customers.
• Know your guests and love independent travel.
• Deliver outstanding customer service.
• Monitor social spaces, lighting, sound, temperature to reflect Generator brand.
• Be aware of local cafés, bars, art, music in Barcelona.
• Handle cash on duty and follow Close of Shift procedures.
• Comply with safety and food hygiene policies.

Skills

Front office experience

Customer service

Cash handling

Team player

Tools

Property Management System

Job description

Generator Barcelona is seeking a Front of House Crew member to ensure the front desk runs smoothly and to wow customers with a personal touch in a fast-paced hostel environment. You will know the guests, deliver outstanding service, and be part of a team that embodies the Generator brand in Gracia, with opportunities to engage Barcelona’s cafés, bars, art, and music.

The role involves cash handling, adhering to safety and food hygiene policies, and ensuring the shift closes accurately;