Housekeeping and Quality Manager

Generator Hostels LTD.; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday holiday

Employee referral program

Gym membership contribution

Quarterly Idea Award

Life assurance

Income protection

Free nights’ accommodation

Reduced room rates

Social events

Employee recognition

Online learning tools

Descripción de la vacante

Generator Hostels LTD. is hiring a Housekeeping and Quality Manager for its Barcelona location. This role involves maintaining high standards of cleanliness and guest satisfaction across various areas within the hotel and hostel.

The ideal candidate will oversee the housekeeping team, ensuring effective cleaning, responding to guest needs, and creating a motivating environment for staff. Benefits include a birthday holiday, bonus opportunities, and discounted accommodation.

Formación

• Previous experience as Housekeeping Manager or in a similar role.
• Hands-on experience with cleaning and maintenance.
• Ability to use industrial cleaning equipment.

Responsabilidades

• Oversee cleanliness and sanitation of all areas.
• Monitor effective cleaning and maintenance.
• Ensure housekeeping standards are adhered to.
• Lead the team to meet guest needs effectively.
• Complete administrative tasks as required.

Conocimientos

Exceptionally motivated and proactive

Excellent communication skills

Strong organizational skills

Team player

Flexible with shift work

Descripción del empleo

Job Summary

We are hiring a Housekeeping and Quality Manager for Generator Barcelona in the Gracia district. The role focuses on maintaining high standards of cleanliness, hygiene and guest satisfaction across the hotel and hostel areas.

Key Responsibilities

• Oversee the team and ensure cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas.
• Monitor effective bedroom cleaning, servicing and maintenance, ensuring sufficient room stock to meet business demands.
• Ensure that the hotel’s housekeeping practice and standards are adhered to.
• Understand guests’ needs and give team direction to fulfil them quickly and effectively.
• Complete required administrative functions.
• Display a passionate, fun and enthusiastic approach to inspire and motivate the team, creating an enjoyable, cohesive and supportive working environment.
• Demonstrate knowledge of health and safety compliance, including COSHH.
• Create and maintain quality standards.

Qualifications & Requirements

• Highly motivated and proactive, acting with professionalism and positivity in all interactions.
• Exceptional administration and organisational skills with great attention to detail.
• Customer‑focused with excellent communication skills.
• Excellent team player capable of keeping staff motivated during long and demanding shifts.
• Flexible to work various shifts, including evenings and weekends.

Experience

• Previous experience as Housekeeping Manager or in a similar role.
• Hands‑on experience with cleaning and maintenance tasks for large organisations.
• Ability to use industrial cleaning equipment and products.

Benefits

• Birthday holiday in addition to yearly holiday allocation.
• Employee referral program providing opportunities to earn up to £1,000 per referral.
• Company contribution towards gym membership fees for eligible employees.
• Quarterly Idea Award with double‑pay reward for the best suggestion.
• Employer‑funded life assurance at two times base salary.
• Employer‑funded income protection covering 50% of base salary.
• Two free nights’ accommodation annually across any hostels (subject to availability).
• Reduced room rates for staff, friends and family members.
• Social events and celebrations calendar.
• Employee recognition schemes.
• Online learning tools.

Compensation

To be discussed.