French-Speaking Microsoft Support Expert – Greece

Mercier Consultancy Group; España; Presencial; EUR 27.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Relocation package

Health insurance

Training on Microsoft technologies

13th and 14th salaries

Descripción de la vacante

Mercier Consultancy Group is sourcing a French-speaking Microsoft Customer Experts candidate to join the onsite team in Athens, Greece. The role focuses on delivering high-level tech support to Microsoft clients in French, troubleshooting complex IT issues, and maintaining customer satisfaction.

Relocation assistance is provided, along with a fully paid training program and a competitive benefits package. Fluency in French is mandatory and relocation to Greece is required to join the

Formación

• Native or fluent French (spoken and written) is mandatory.
• Willingness to relocate to Athens, Greece.

Responsabilidades

• Provide high-level technical support to Microsoft clients via phone, email, and chat.
• Troubleshoot IT infrastructure and software issues within the Microsoft ecosystem.
• Maintain high customer satisfaction by delivering premium technical solutions in French.
• Collaborate with cross-functional IT teams to resolve escalated cases.
• Document resolutions in the knowledge base and ensure accurate product guidance.

Conocimientos

French language

Descripción del empleo

Mercier Consultancy Group is sourcing a French-speaking Microsoft Customer Experts candidate to join the onsite team in Athens, Greece. The role focuses on delivering high-level tech support to Microsoft clients in French, troubleshooting complex IT issues, and maintaining customer satisfaction.

Relocation assistance is provided, along with a fully paid training program and a competitive benefits package. Fluency in French is mandatory and relocation to Greece is required to join the