Remote French-Speaking Customer Care Pro (EU Relocation)

Cross Border Talents; Barcelona; A distancia; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance bonuses

Paid training

Career development opportunities

Relocation support

Descripción de la vacante

A global customer experience company is seeking a French-Speaking Customer Service Representative to join their team. This role offers remote work while living in Greece, along with a strong relocation package for EU candidates. Responsibilities include handling customer inquiries and ensuring satisfaction. Ideal candidates should be fluent in French (C1), possess solid English skills, and have strong communication abilities. Benefits include competitive salary, performance bonuses, and career development opportunities.

Formación

• Fluent French with a minimum level of C1.
• Good command of English at B2 or higher.
• EU citizenship or valid EU work authorization.
• Ability to work independently in a remote environment.

Responsabilidades

• Handle customer inquiries professionally via phone, email, or chat.
• Resolve issues efficiently while maintaining high service standards.
• Document interactions accurately in internal systems.
• Follow company guidelines and quality standards.
• Ensure customer satisfaction and positive brand representation.

Conocimientos

Fluent French (C1 level or higher)

Good English skills (B2 or higher)

Strong communication skills

Problem-solving skills

Basic computer skills

Descripción del empleo

Remote French-Speaking Customer Service Representative

Athens, Greece (Work From Home within Greece! You have to relocate, relocation package is offered)

Are you fluent in French and looking for an international career opportunity with relocation support and remote work? Join a global customer experience team and work remotely while living in Greece

Position Overview

As a French-Speaking Customer Service Representative, you will provide high-quality support to customers via phone, email, and/or chat. Youll be responsible for resolving inquiries, handling requests efficiently, and ensuring a positive customer experience.

Work From Home (WAH) Information

If relocating: Work From Home setup will be based in Athens

If already in Greece: Work From Home is possible anywhere in Greece

Relocation Package (for EU candidates)

Flight ticket (within the EU)

Airport pickup

Start Dates

Responsibilities

Handle customer inquiries professionally via phone, email, or chat

Resolve issues efficiently while maintaining high service standards

Document interactions accurately in internal systems

Follow company guidelines and quality standards

Ensure customer satisfaction and positive brand representation

Requirements

Fluent French (C1 level or higher)

Good English skills (B2 or higher)

EU citizenship or valid EU work authorization

Strong communication and problem-solving skills

Ability to work independently in a remote environment

Basic computer skills

Whats Offered

Competitive salary + performance bonuses

Fully remote work (within Greece)

Paid training

International work environment

Relocation support for candidates moving to Greece