Italian-Speaking Tech Support Expert - Athens Relocation

Mercier Consultancy Group; España; Presencial; EUR 20.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package to Athens

Training in latest electronics

Private health insurance

Descripción de la vacante

Mercier Consultancy Group is sourcing Italian-speaking Customer Experts for a Tech Leader in Greece. The role requires native or fluent Italian, good English, and the ability to relocate to Athens for an on-site position.

You will deliver premium support for high-end consumer electronics, troubleshoot issues, and guide users on product features. Collaboration with internal teams and accurate CRM documentation are essential.

Formación

• Native or fluent Italian (spoken and written).
• Intermediate English for international collaboration.
• Valid EU passport (mandatory).
• Ability to relocate to Athens for this on-site role.

Responsabilidades

• Deliver premium support to Italian-speaking customers regarding consumer electronics.
• Troubleshoot technical issues related to hardware, software, and connectivity.
• Provide expert guidance on product features to enhance user experience.
• Document customer interactions clearly in the CRM system.
• Stay updated on consumer electronics trends and product releases.
• Collaborate with internal teams to ensure seamless service delivery.

Conocimientos

Italian language

English language

Customer support

Descripción del empleo

Mercier Consultancy Group is sourcing Italian-speaking Customer Experts for a Tech Leader in Greece. The role requires native or fluent Italian, good English, and the ability to relocate to Athens for an on-site position.

You will deliver premium support for high-end consumer electronics, troubleshoot issues, and guide users on product features. Collaboration with internal teams and accurate CRM documentation are essential.