French Speaking Advisor for Online Payment Platform - Work In Sofia, Bulgaria

Mercier Consultancy Group; España; Presencial; EUR 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

Signing bonus €1,500

Career growth opportunities

Descripción de la vacante

Mercier Consultancy Group in Sofia, Bulgaria, seeks a dynamic French-speaking Advisor for an Online Payment Platform with a premier FinTech partner. This on-site role focuses on supporting users and ensuring secure, efficient payment processing experiences across the platform.

You will collaborate with international teams, stay current on fintech trends, and help drive service improvements while benefiting from fully paid training, health insurance, relocation support, and a competitive monthly

Formación

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in FinTech and digital financial trends.

Responsabilidades

• Provide high-level support to users of a leading digital financial ecosystem.
• Ensure secure and efficient navigation of complex online payment processing systems.
• Identify and resolve technical or transactional inquiries with a focus on FinTech compliance standards.
• Maintain clear and professional communication with French-speaking clients across all platforms.
• Collaborate with international teams to optimize customer experience and platform security.
• Stay updated on the latest financial trends and regulatory updates relevant to the payment industry.
• Report and document platform feedback to contribute to ongoing service improvements.

Conocimientos

French fluent

Descripción del empleo

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO solutions, we pride ourselves on delivering bespoke career opportunities that define professional success.

Job Overview

We are currently seeking a dynamic professional for the French Speaking Advisor for Online Payment Platform position in Bulgaria to join a prestigious FinTech firm. This is an exceptional opportunity to advance your career within the rapidly evolving financial technology sector while enjoying the vibrant international culture of Sofia.

Key Responsibilities

• Provide high-level support to users of a leading digital financial ecosystem.
• Ensure secure and efficient navigation of complex online payment processing systems.
• Identify and resolve technical or transactional inquiries with a focus on FinTech compliance standards.
• Maintain clear and professional communication with French-speaking clients across all platforms.
• Collaborate with international teams to optimize customer experience and platform security.
• Stay updated on the latest financial trends and regulatory updates relevant to the payment industry.
• Report and document platform feedback to contribute to ongoing service improvements.
• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the FinTech industry and digital financial trends.
• Excellent communication skills with a customer-centric mindset.
• Ability to thrive in an on-site professional environment in Sofia, Bulgaria.
• Previous experience in customer support or financial services is considered an advantage for this French-speaking job.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• €1,500 Signing Bonus (one-time)
• Professional growth opportunities in one of the leading French-speaking jobs in Bulgaria.

Life in Bulgaria

Bulgaria offers an exceptional quality of life, blending ancient history with a modern, fast-growing economy. Living and working in Bulgaria provides an affordable lifestyle without compromising on luxury, featuring stunning landscapes, vibrant nightlife, and a welcoming international community. As one of the top destinations for expatriates, Bulgaria is the perfect setting for those seeking a new adventure.

With a booming tech scene, Bulgaria has become a central hub for various international enterprises. Beyond the career benefits, you will enjoy world-class culinary experiences, diverse weather, and the unique cultural heritage that makes Bulgaria a truly rewarding home for talented professionals.