Field Service Engineer - Server Hardware | 1st/2nd Line

Super Micro Computer Spain, S.L.; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Extensive education and training offer

Challenging assignments

Good working atmosphere

Descripción de la vacante

Super Micro Computer Spain, S.L. is looking for a 1st / 2nd line Service Engineer to provide support for server hardware issues. This role emphasizes customer-focused assistance and offers a collaborative international environment.

Candidates should have an MBO4 degree or comparable experience, strong English skills, and a solid background in helpdesk support. Additional perks include a competitive salary, pension scheme, and extensive training opportunities.

Formación

• Experience in 1st and 2nd line support/helpdesk.
• Excellent command of English.
• Able to work individually and under pressure.

Responsabilidades

• Accept and solve various problems with end customers regarding server hardware.
• Provide customer-focused support in an international environment.
• Travel occasionally to serve customers.

Conocimientos

Helpdesk experience

Analytical thinking

Communication skills

Problem-solving

Windows OS knowledge

Linux knowledge

Educación

MBO4 degree in IT or equivalent experience

Descripción del empleo

Super Micro Computer Spain, S.L. is looking for a 1st / 2nd line Service Engineer to provide support for server hardware issues. This role emphasizes customer-focused assistance and offers a collaborative international environment.

Candidates should have an MBO4 degree or comparable experience, strong English skills, and a solid background in helpdesk support. Additional perks include a competitive salary, pension scheme, and extensive training opportunities.