Service Engineer

Supermicro; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

Pension scheme

Extensive training opportunities

Descripción de la vacante

Supermicro in Barcelona is looking for a 1st / 2nd line Service Engineer to handle customer IT inquiries regarding server hardware. This role provides exposure to various IT aspects and the chance to grow within the technology field.

Successful candidates should possess an MBO4 degree, excellent English proficiency, and experience with helpdesk support. A competitive salary, pension scheme, and opportunities for further training are part of the offering.

Formación

• Excellent command of the English language.
• Experience with IT hardware support.
• Ability to perform under pressure.

Responsabilidades

• Accept, register, and solve problems in server hardware.
• Work in a diverse cultural environment.
• Travel occasionally to serve customers.

Conocimientos

Problem-solving

Communication

Analytical skills

Windows OS knowledge

Linux knowledge

1st and 2nd line support

Educación

Completed MBO4 degree or comparable experience

Descripción del empleo

Job Req ID: 26556

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers worldwide. We are among the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology‑led innovation in the global marketplace.

Job Summary:

1st / 2nd line Service Engineer - Helpdesk - Servicedesk

About the job:

As a Service Engineer you are responsible for accepting, registering, and solving various problems with the end customer in the field of server hardware. This role offers the opportunity to quickly become acquainted with many different aspects of IT at a variety of clients. It is an excellent opportunity to broaden your knowledge and experience and lay the foundation for the future of your career.

Customer focus is paramount in this position. You get satisfaction from solving problems and can work in an environment with different cultures and nationalities.

You are flexible and willing to travel occasionally to serve our customers.

Qualifications:

What do we ask of you?

• A completed MBO4 degree toward IT or comparable level obtained through experience.
• Excellent command of the English language.
• Experience with 1st and 2nd line support/helpdesk.
• Good communication skills.
• Analytical and problem‑solving skills.
• Quickly acquire knowledge.
• Can perform individually and under pressure.
• Basic knowledge of the Windows OS / Linux.
• Basic knowledge of system management (networks, servers, databases).
• Representable.
• Possession of a driving license (B).

What do we have to offer you?

• A competitive monthly salary.
• Pension scheme.
• An extensive education and training offer within the Supermicro Academy to further develop your knowledge and experience.
• Surrounded by colleagues within your field to spar with.
• Varying and challenging assignments.
• A working week based on 40 hours.
• A close‑knit team with a good working atmosphere.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.