Service Engineer

Super Micro Computer Spain, S.L.; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Extensive education and training offer

Challenging assignments

Good working atmosphere

Descripción de la vacante

Super Micro Computer Spain, S.L. is looking for a 1st / 2nd line Service Engineer to provide support for server hardware issues. This role emphasizes customer-focused assistance and offers a collaborative international environment.

Candidates should have an MBO4 degree or comparable experience, strong English skills, and a solid background in helpdesk support. Additional perks include a competitive salary, pension scheme, and extensive training opportunities.

Formación

• Experience in 1st and 2nd line support/helpdesk.
• Excellent command of English.
• Able to work individually and under pressure.

Responsabilidades

• Accept and solve various problems with end customers regarding server hardware.
• Provide customer-focused support in an international environment.
• Travel occasionally to serve customers.

Conocimientos

Helpdesk experience

Analytical thinking

Communication skills

Problem-solving

Windows OS knowledge

Linux knowledge

Educación

MBO4 degree in IT or equivalent experience

Descripción del empleo

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Date: May 29, 2026

Location: Spain - Barcelona

Company: Super Micro Computer

Job Req ID: 26556

Job Summary

1st / 2nd line Service Engineer - Helpdesk - Servicedesk

About The Job

As a Service Engineer you are responsible for accepting, registering and solving various problems with the end customer in the field of server hardware. This role offers the opportunity to quickly become acquainted with many different aspects of IT at a variety of clients. This makes it an excellent opportunity to broaden your knowledge and experience and thus lay the foundation for the future of your career.

Customer focus is paramount in this position. You get satisfaction from solving problems and can work in an environment with different cultures and nationalities.

You are flexible and willing to travel occasionally to serve our customers.

Qualifications

• A completed MBO4 degree towards IT or comparable level obtained through experience.
• You have an excellent command of the English language.
• You have experience with 1st and 2nd line support/helpdesk.
• You have good communication skills.
• You think analytically and problem-solvingly.
• You quickly acquire knowledge.
• You can perform individually and under pressure.
• You have (basic) knowledge of the Windows OS/Linux.
• You have (basic) knowledge of system management (networks, servers, databases).
• You are representable.
• You are in possession of a driving license (B).

What do we have to offer you?

• A competitive monthly salary.
• Pension scheme.
• An extensive education and training offer within the Supermicro Academy to further develop your knowledge and experience.
• Surrounded by colleagues within your field to spar with.
• Varying and challenging assignments.
• A working week based on 40 hours.
• A close-knit team with a good working atmosphere.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.