Field Service Engineer - Diagnostics & Life Science

Revvity, Inc.; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Technical training

Global team

Career growth

Work-life balance

Descripción de la vacante

Revvity, Inc. seeks a Field Service Engineer to act as the technical face of Revvity across Spain.

Based in Madrid, Valencia, or Barcelona, you will ensure our diagnostics and life sciences instruments deliver maximum value to customers with hands-on service and training. You will collaborate with Sales, Applications, and European Service teams to drive customer satisfaction and instrument uptime, traveling up to 50% across Spain while contributing to scientific breakthroughs through expert

Formación

• Education: Technical degree or higher in Electronics/Biomedical Eng./Chemistry/Biology or related field.
• Minimum 5 years field service experience with complex instrumentation.
• Experience with analytical/clinical lab equipment in pharma/research/clinical settings.
• Strong PC skills including Windows, networking, and LIS.

Responsabilidades

• Diagnose, repair, and maintain Revvity diagnostics and life sciences instruments.
• Perform preventive maintenance and respond to service calls.
• Coordinate with European support to resolve escalations.
• Provide on-site training and troubleshooting to optimize performance.
• Manage spare parts inventory and service documentation.

Conocimientos

Communication

Interpersonal skills

Autonomy

Organized

Rigorous

Spanish fluency

English proficiency

Driver's license

Troubleshooting

Customer-facing

Educación

Technical degree/CFGS or higher in Electronics/Biomedical Engineering/Chemistry/Biology

Herramientas

Windows OS

Networking

Laboratory Information Systems

Descripción del empleo

Job Title

Location(s)

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity

PURPOSE

As a Field Service Engineer, you'll be the technical face of Revvity across Spain, ensuring our cutting-edge diagnostic and life science instruments deliver maximum value to customers.

Your expertise will directly impact customer satisfaction, instrument uptime, and ultimately, scientific breakthroughs in laboratories nationwide.

Collaborating closely with Sales, Applications, and Service teams across Europe, you'll contribute to Revvity's overall business performance and growth.

Based in Madrid, Valencia or Barcelona with 50% travel throughout Spain, you'll combine technical excellence with customer partnership and teamwork to drive our service reputation and commercial success.

KEY RESPONSIBILITIES

Technical Service Delivery

• Diagnose, repair, and maintain Revvity's Diagnostics and Life Sciences portfolio (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.) ensuring maximum uptime across Spanish territory.
• Execute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs.
• Manage and track technical escalations, coordinating with European technical support and product specialists to ensure timely resolution
• Provide on-site technical training and troubleshooting support to optimize instrument performance.

Collaboration & Business Impact

• Partner with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth opportunities.
• Share field insights with Product Management to support continuous improvement initiatives.
  

Operational & Administrative Excellence

• Manage spare parts inventory and complete all service documentation, reports, and expenses per SLA requirements.
• Maintain current technical documentation and ensure compliance with Quality Management System and safety standards.
• Align activities with departmental KPIs and performance targets.

REQUIRED QUALIFICATIONS & EXPERIENCE

Education

• Technical degree: Advanced Vocational Training (CFGS/FP Superior) or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field.

Experience

• Minimum 5 years in field service engineering with proven ability to independently resolve complex technical issues
• Hands-on experience with analytical/clinical instrumentation in laboratory environments (pharmaceutical, research, clinical, academic)
• Track record of successful preventive and corrective maintenance on sophisticated technical equipment
• Advanced PC skills including Windows, networking, and laboratory information systems

Technical Skills

• Strong electronics background, preferably in high-tech service environments.
• Understanding of analytical and clinical instrument applications.
• Experience with any Revvity portfolio instruments is a strong plus (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.).

Soft Skills & Languages

• Excellent communication and interpersonal skills with ability to interact professionally at all customer levels.
• Autonomous, organized, and rigorous with strong team collaboration mindset.
• Fluent Spanish andstrong English skills(able to communicate effectively in technical discussions, write reports, and collaborate with international teams); additional languages are a plus.
• Valid driver's license and willingness to travel 50% throughout Spain.

WHY JOIN REVVITY?

• Competitive Package: Attractive salary + performance bonus + company car for business and personal use
• Career Growth: Continuous technical training, certifications, and clear progression paths in a global organization
• Best-in-Class Tools: Latest technology (laptop, smartphone) and specialized service equipment
• Work-Life Balance: Flexible, autonomous role based in Valencia, Madrid or Barcelona with structured travel
• Make an Impact: Support scientific breakthroughs in diagnostics and life sciences across Spain
• Stable & Collaborative: Permanent position with a global leader and supportive European team culture

ABOUT REVVITY

Revvity is a global leader in life sciences and diagnostics, dedicated to accelerating innovation for a healthier world. We provide cutting-edge solutions across drug discovery, applied genomics, food safety, and clinical diagnostics to customers in over 190 countries. Our advanced technologies enable scientists, researchers, and healthcare professionals to make breakthrough discoveries that improve patient outcomes. Join a collaborative team where your technical expertise will directly contribute to scientific advances that matter.