Field Operations Lead — Service Accounts & Projects

MERMEC; Vitoria; Presencial; EUR 50.000 - 55.000; Jornada completa

Descripción de la vacante

MERMEC is seeking a Service Account Engineer and Field Operations Coordinator to lead project execution in Spain, coordinating a new team and subcontractors while traveling nationwide. This is a hands-on role in a start-up environment requiring night shifts and weekends as needed, with close collaboration to train and align with the Italian team.

The position requires a strong technical background and leadership, with excellent Spanish and English communication.

Formación

• Strong technical background in Electronics, Computer Science, Information Technology, or Mechanical Engineering.
• At least 6 years of experience in similar roles within electronics, automotive, railway, or oil & gas industries.
• Fluent written and spoken Spanish and English (mandatory), with strong communication skills.
• Organized, results-oriented, reliable, capable of working under pressure, with a continuous improvement mindset.
• Willingness to acquire in-depth knowledge of Mermec systems and internal processes.
• Customer-focused approach to ensure customer satisfaction while supporting profitability.
• Excellent communication skills.
• Strong leadership and team management capabilities.

Responsabilidades

• Achieve targets and meet contract deadlines.
• Coordinate and schedule the team and on-site activities, including logistical aspects.
• Plan and monitor all activities required for contract execution.
• Interact with the Italian team during warranty and commissioning phases.
• Act as the on-site customer point of contact throughout the project duration.
• Provide technical advisory support to customers.
• Manage field spare parts and tools through the coordinated team members.
• Propose product and process improvements with a 360-degree perspective.
• Support team training and professional development.
• Manage and monitor team performance.

Conocimientos

Technical background

Experience 6+ years

Bilingual Spanish/English

Leadership

Continuous improvement mindset

Herramientas

Windows

Network configuration

LabVIEW (adv)

Oscilloscopes

Signal generators

Multimeters

Descripción del empleo

MERMEC is seeking a Service Account Engineer and Field Operations Coordinator to lead project execution in Spain, coordinating a new team and subcontractors while traveling nationwide. This is a hands-on role in a start-up environment requiring night shifts and weekends as needed, with close collaboration to train and align with the Italian team.

The position requires a strong technical background and leadership, with excellent Spanish and English communication.