Field Application Specialist Galicia

KARL STORZ; Lugo; Presencial; EUR 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cobee Card

Sanitas health insurance

Life and accident insurance

Laptop, iPad and mobile phone

Company car

Descripción de la vacante

Karl Storz is seeking a field-based professional in Galicia to drive customer loyalty and growth of the disposables portfolio within the assigned territory. You will educate customers, train staff, and support the sales team across the product life cycle from post-sale to product end of life.

You will act as a trusted advisor, attend surgeries for demonstrations, and represent KARL STORZ at congresses and events.

Formación

• Bachelor's degree preferably in Health Care and fluent English.
• Commercial experience in Health care/Hospital sector desirable.
• Desirable experience in Customer Training and selling; CRM/ERP experience desirable.

Responsabilidades

• Provide add value over KS portfolio at the point of care along the product life cycle from post-sales activities to product end of life.
• Responsible for Customer Education & training for our products and solutions.
• Support sales team in the assigned area to maximize customer fidelity and advise on customer inputs and feedback.
• Become a consultant and advisor for our customers in the use of our products and solutions.
• Attend surgical interventions to perform product demonstrations.
• Attend congresses or events to promote KARL STORZ products.
• Participate in sales meetings where presence is required.
• Control and report daily activity through the CRM tool to strengthen coverage of objectives and track sales.

Conocimientos

Technical Expertise

Clinical Expertise

Customer Centricity

Analytical Thinking

Influencing & Relationships

CI and Relationship Building

Communication & Training

Planning & Execution

Commercial Mindset

Adaptability

Learning Agility

Ownership & Accountability

Cross-Functional Collaboration

Educación

Bachelors degree in Health Care

Herramientas

CRM

ERP

Descripción del empleo

The main purpose is to focus on customer loyalty, product portfolio (disposables-single use) sales growth in the assigned area and TAs.

The position is based in Galicia.

Functions:

• Provide add value over KS portfolio at the point of care along the product life cycle from the post sales activities till the product end of life.
• Responsible for Customer Education & training for our products and solutions.
• Support sales team at his/her responsible area to maximize the customer fidelity, (advising sales team about customer inputs and feedbacks.)
• Become a consultant and advisor for our customer in the use of our products and solutions.
• Attend surgical interventions to perform product demonstrations.
• Attend congresses or any event with the aim of promoting and publicizing the characteristics of KARL STORZ products.
• Participate in sales meetings where their presence is required.
• Control and report the daily activity through the CRM tool to strengthen the coverage of the established objectives, track sales.

Skills and attributes:

Technical and Clinical ExpertiseCustomer CentricityAnalytical Problem SolvingInfluencing and Relationship BuildingCommunication and Training ExcellencePlanning, Prioritization and ExecutionCommercial MindsetAdaptability and Learning AgilityOwnership and AccountabilityCross-Func:tional Collaboration

Education and experience:

Bachelor's degree preferably in Health Care. English, fluent spoken and written.

Commercial experience in Health care/Hospital sector highly desirable.

Desirable previous experience in Customer Training and selling.Experience working with CRM/ERP solutions, highly desirable.

• Cobee Card (benefits, flexible remuneration)
• Sanitas health insurance (free for employees, with flexible remuneration options for family members)
• Life and accident insurance- Laptop, iPad and mobile phone
• Company car. Solred and ViaT