Executive VIP Travel Consultant – French Speaking

Perk; Barcelona; Hybrid; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Equity ownership

Vacation days

Private healthcare or gym allowance

Life Insurance

Relocation support

Work from Anywhere days

Job summary

Perk is seeking an outstanding Executive / VIP Business Travel Consultant to deliver a seven-star service to senior leaders and high-value clients. The role blends personalised travel management with strict adherence to policy, duty of care, and performance metrics, in a fast-paced environment.

You will handle complex itineraries across air, hotel, and transport, using Amadeus, Sabre, or related GDS systems, ensuring exceptional CSAT and efficiency.

Qualifications

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar).
• GDS experience with Amadeus, Sabre, Galileo or similar.
• Strong understanding of contact centre performance metrics, including CSAT and productivity.

Responsibilities

• End-to-end management of Executive and VIP corporate travel (air, hotel, ground transport, bespoke requests).
• Provide expert recommendations aligned to traveller preferences, policy, and duty of care.
• Handle urgent travel disruptions with speed, empathy, and precision.
• Manage multi-channel communications (phone, chat, email) in a fast-paced Executive Care environment.
• Balance premium service with KPIs like productivity, handle time, and SLA adherence.
• Build long-term relationships with Executive travellers through high-quality service.
• Collaborate with peers to maintain elite service culture.

Skills

Premium service

GDS experience

CSAT focus

Excellent communication

Organizational skills

Tools

Amadeus

Sabre

Galileo

Job description

Perk is seeking an outstanding Executive / VIP Business Travel Consultant to deliver a seven-star service to senior leaders and high-value clients. The role blends personalised travel management with strict adherence to policy, duty of care, and performance metrics, in a fast-paced environment.

You will handle complex itineraries across air, hotel, and transport, using Amadeus, Sabre, or related GDS systems, ensuring exceptional CSAT and efficiency.