European Customer Lifecycle Programs Lead

TD SYNNEX; Barcelona; Presencial; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

TD SYNNEX is seeking a Customer Lifecycle Program Lead to drive adoption, execution, and ROI of lifecycle initiatives across Europe. You will bridge vendor strategy with local market execution, enable country teams, and onboard partners into vendor programs.

The role requires influencing cross-functional teams in a matrix environment, strong commercial sense, and willingness to travel across Europe. You will partner with vendors, customers, and internal teams to deliver measurable outcomes.

Formación

• Experience leading cross-country programs across Europe.
• Strong understanding of IT channel, distribution, and vendor programs.
• Proven ability to influence stakeholders without direct authority.
• Excellent communication and stakeholder management skills.

Responsabilidades

• Drive Customer Lifecycle program adoption across European countries.
• Enable country teams through training, tools, and best practices.
• Develop lifecycle messaging, sales plays, and enablement materials.
• Partner with country teams to recruit and onboard partners.
• Define ROI metrics and monitor program performance.
• Present insights and recommendations to vendors and leadership.
• Ensure lifecycle initiatives are embedded into local sales and marketing plans.

Conocimientos

Stakeholder management

Commercial acumen

ROI reporting

Training programs

Cross-functional leadership

Multinational team

Willingness to travel

Herramientas

Analytics tools

Descripción del empleo

TD SYNNEX is seeking a Customer Lifecycle Program Lead to drive adoption, execution, and ROI of lifecycle initiatives across Europe. You will bridge vendor strategy with local market execution, enable country teams, and onboard partners into vendor programs.

The role requires influencing cross-functional teams in a matrix environment, strong commercial sense, and willingness to travel across Europe. You will partner with vendors, customers, and internal teams to deliver measurable outcomes.