Lifecycle Renewal Sales Manager

TD SYNNEX; España; Híbrido; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Life insurance with Generali

Private health insurance with Cigna (1

Meal vouchers and transportation

Tax advisory with TaxDown

LinkedIn Learning access

Leap Wellbeing program

Bankinter mortgage partnerships

Gym access via Wellhub (Gympass)

Exclusive discounts

Great Place to Work certification

Descripción de la vacante

TD SYNNEX is seeking a Renewal Sales Team Leader to drive a high-performing team focused on customer retention, renewal readiness, and lifecycle management. You will lead coaching, set KPIs, and collaborate with Sales, Vendor and Partner teams to maximize customer lifetime value.

The role requires English proficiency and experience in renewals, with a hybrid work model offering in-person and remote collaboration across international accounts.

Formación

• Experience leading customer success, renewals, account management, or retention teams.
• Knowledge of adoption, engagement, expansion and renewal best practices.
• Proven ability to drive team performance and deliver measurable results.
• Strong communication, coaching and stakeholder management skills.
• Experience managing pipelines, forecasting and performance metrics.
• Ability to motivate, develop and lead teams in a fast-paced environment.
• Analytical and problem-solving capabilities; experience in partner-led models.
• IT industry experience, ideally within cloud, software or tech solutions.

Responsabilidades

• Lead, coach, and develop a team of Renewal Sales Specialists to achieve retention and renewal targets.
• Set objectives, KPIs and development plans with regular coaching and reviews.
• Foster a high-performing team culture through training and recognition.
• Drive customer engagement strategies to improve adoption, retention and renewal outcomes.
• Ensure timely management of upcoming renewal opportunities.
• Support identifying risks, retention opportunities and customer growth potential.
• Collaborate with Sales, Business Development, Vendor and Partner teams to maximize CLV.
• Monitor renewal pipelines and provide forecasting and performance reporting.
• Promote adoption of Customer Lifecycle Services and lifecycle best practices.
• Identify opportunities for expansion within existing accounts.
• Attend customer, partner and internal meetings to strengthen relationships.

Conocimientos

Leadership

Team coaching

Customer success

Renewals

Forecasting

Stakeholder management

Analytical thinking

English proficiency

Descripción del empleo

TD SYNNEX is seeking a Renewal Sales Team Leader to drive a high-performing team focused on customer retention, renewal readiness, and lifecycle management. You will lead coaching, set KPIs, and collaborate with Sales, Vendor and Partner teams to maximize customer lifetime value.

The role requires English proficiency and experience in renewals, with a hybrid work model offering in-person and remote collaboration across international accounts.