Enterprise AI CX Sales Leader – Iberia

Zendesk; Madrid; Híbrido; EUR 90.000 - 150.000; Jornada completa

Descripción de la vacante

Zendesk in Madrid seeks an experienced Enterprise Account Executive to drive revenue across Spain & Portugal, focusing on AI-driven CX solutions and expanding Zendesk’s footprint in high-value accounts.

You will manage multi-month, value-centric deals, engage C-level stakeholders, and collaborate with cross-functional teams to deliver measurable ROI. Fluency in Spanish and English is required; Portuguese is a plus.

Formación

• 8+ years of cloud/software B2B sales or solution engineering with a track record of exceeding targets.
• Proven success navigating complex Enterprise cycles with multi-month engagements and executive-level stakeholder management.
• Experience selling into Enterprise organizations ($1B+ in revenue) and strong quota attainment.
• Spanish and English proficiency; Portuguese is a plus.

Responsabilidades

• Drive top line revenue growth by acquiring new Enterprise customers across the Iberian Market (Spain & Portugal).
• Identify opportunities to expand AI and automation adoption and cross-sell Zendesk solutions.
• Manage key customer relationships for satisfaction, retention, and long-term growth.
• Build and maintain a robust pipeline and accurate forecasting to exceed quarterly/annual goals.
• Lead multi-stakeholder sales cycles with PoC stages and AI-enabled solution design.

Conocimientos

Enterprise sales

Executive engagement

Negotiation skills

Forecasting & pipeline

Territory planning

Educación

BA/BS degree

Herramientas

Salesforce

Outreach

Clari

Seismic

Looker

Descripción del empleo

Zendesk in Madrid seeks an experienced Enterprise Account Executive to drive revenue across Spain & Portugal, focusing on AI-driven CX solutions and expanding Zendesk’s footprint in high-value accounts.

You will manage multi-month, value-centric deals, engage C-level stakeholders, and collaborate with cross-functional teams to deliver measurable ROI. Fluency in Spanish and English is required; Portuguese is a plus.