Engineering Operations Specialist – Consumer (Automation & AI)

Kraken; España; Presencial; EUR 78.000 - 104.000; Jornada completa

Descripción de la vacante

Kraken is seeking an operations-focused specialist to streamline engineering processes and tooling. You will own automation, leverage AI to reduce manual work, and partner with engineers to remove friction across delivery.

You will administer Jira and Confluence, manage workflows, permissions and data quality, and report weekly delivery metrics to leadership to keep roadmaps healthy. This role requires 3+ years in operations or tooling, strong written communication, and a genuine interest in

Formación

• 3+ years in operations, process, or tooling roles.
• Experience with Jira boards, workflows, schemas, permissions, and fields.
• Proactive use of AI in daily workflows.
• Ability to map end-to-end processes and identify bottlenecks.
• Strong written communication and clear process documentation.
• Interest in developer tooling and internal tooling.
• Curiosity to learn new tools and frameworks.
• Experience with engineering metrics, developer productivity data, or DORA metrics.

Responsabilidades

• Own processes and tooling to remove friction for engineering teams.
• Apply AI and automation to real problems for teams you support.
• Administer Jira and Confluence including configuration, workflows, permissions and automations.
• Own triage and intake to ensure proper routing of work.
• Keep roadmaps healthy and run weekly delivery reporting to leadership.
• Ensure quality of engineering metrics data and tool configurations.

Conocimientos

Operations, processes, or tooling

AI in day-to-day work

Systematic thinking

Stakeholder scoping and prioritization

Written communication

Developer tooling interest

Curiosity to learn tools/frameworks

Engineering metrics exposure (DORA)

Herramientas

Jira administration

Confluence administration

Slack integrations

GitLab/Jira API familiarity

SQL and scripting (TypeScript)

Descripción del empleo

Kraken is seeking an operations-focused specialist to streamline engineering processes and tooling. You will own automation, leverage AI to reduce manual work, and partner with engineers to remove friction across delivery.

You will administer Jira and Confluence, manage workflows, permissions and data quality, and report weekly delivery metrics to leadership to keep roadmaps healthy. This role requires 3+ years in operations or tooling, strong written communication, and a genuine interest in