E-commerce Account Specialist

Essity HMS North America Inc.; Sant Joan Despí; Hybrid; EUR 34,000 - 52,000; Full time

Job summary

Essity seeks an E-commerce Account Specialist to join the Sales team in Sant Joan Despí, Barcelona. You will focus on Amazon and other pure‑play accounts, developing e-commerce and sales expertise with brands like Colhogar, Demak’Up and TENA.

You will work on pricing, promotions, content and online execution, with exposure to regional and traditional FMCG sales over time. The role follows a hybrid model (3 days in office, 2 at home).

Qualifications

• Bachelor’s degree in Business, Marketing or a related field.

Responsibilities

• Support the development and execution of e-commerce initiatives for Amazon and other prioritized pure-play accounts.
• Support assortment, pricing, merchandising and promotional activities across customer platforms.
• Analyze sales and online performance data to identify trends, opportunities and areas for improvement.
• Monitor competitors and market activities within the online channel.
• Track key digital performance indicators, including search ranking, product content and availability.
• Support the creation and maintenance of high-quality product content, images and digital shelf execution.
• Prepare reports and performance analyses using Excel and other reporting tools.
• Work closely with Sales, Marketing, Trade Marketing, Supply Chain and Finance to ensure successful execution of e-commerce projects and campaigns.
• Build effective relationships with customer contacts together with the Sales team.
• Over time, support selected regional/local accounts and gain exposure to traditional FMCG sales activities.

Skills

Excel skills

Data analytics

Customer oriented

Detail oriented

Team collaboration

Proactive mindset

English fluency

Spanish language

Adaptability to tools

Education

Bachelor’s degree in Business, Marketing or related field

Tools

Amazon Vendor Central

Nielsen

Job description

Are you passionate about e-commerce, sales and the digital world?

At Essity, we are looking for an E-commerce Account Specialist to join our Sales team at our office in Sant Joan Despí, Barcelona. This is a great opportunity to develop your e-commerce and sales expertise, with a strong initial focus on Amazon, while working with well‑known consumer brands such as Colhogar, Demak’Up and TENA, and gaining broader exposure to the FMCG business.

About the Role

As an E-commerce Account Specialist, you will contribute to the development and execution of our e-commerce strategy for key pure‑play customers. You will work across sales, promotions, pricing, performance analysis and online execution, while also supporting product content and digital merchandising activities. As you develop in the position, you may also gain exposure to regional and traditional customers, giving you the opportunity to build a broader understanding of FMCG sales beyond the e-commerce channel.

What You Will Do

• Support the development and execution of e-commerce commercial initiatives, particularly for Amazon and other prioritized pure‑play accounts.
• Support assortment, pricing, merchandising and promotional activities across customer platforms.
• Analyze sales and online performance data to identify trends, opportunities and areas for improvement.
• Monitor competitors and market activities within the online channel.
• Track key digital performance indicators, including search ranking, product content and availability.
• Support the creation and maintenance of high-quality product content, images and digital shelf execution.
• Prepare reports and performance analyses using Excel and other reporting tools.
• Work closely with Sales, Marketing, Trade Marketing, Supply Chain and Finance to ensure successful execution of e-commerce projects and campaigns.
• Build effective relationships with customer contacts together with the Sales team.
• Over time, support selected regional/local accounts and gain exposure to traditional FMCG sales activities.

Who You Are

• You hold a Bachelor’s degree in Business, Marketing or a related field.
• You have approximately 2-3 years of experience in e-commerce, digital marketing, sales or account management
• Previous experience with Amazon, marketplaces, pure players or FMCG would be a strong advantage
• You are comfortable working with numbers and data and have good Excel skills
• Knowledge of Amazon Vendor Central and/or Nielsen would be an advantage, but is not essential as training will be provided.
• You have a strong commercial and customer-oriented mindset.
• You are curious about technology and the digital environment and comfortable adapting to tools and platforms that evolve quickly.
• You are proactive, detail-oriented and able to manage several activities simultaneously
• You enjoy working collaboratively and are flexible and open to learning
• You are fluent in English, as meetings and activities related to Amazon are regularly conducted in English
• Spanish is required to effectively interact with local customers

What We Can Offer You

This role provides the opportunity to develop strong expertise in e-commerce and FMCG sales, combining commercial responsibilities with exposure to digital marketing, analytics and customer management.

The position follows a hybrid working model, typically with 3 days in the office and 2 days working from home, with flexibility based on business and team needs.

If you are analytical, commercially minded and excited about building your career in e-commerce while learning how a leading FMCG business operates across both digital and traditional channels, we would love to hear from you.