Dynamics 365 Program Lead – CRM Managed Service

Allianz Technology; Barcelona; Híbrido; EUR 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company bonus scheme

Pension

Employee shares program

Employee discounts

Descripción de la vacante

Allianz Technology seeks a Program/Project Manager to lead the Dynamics 365 CRM transition as a managed service across the group. You will define the vision, roadmap, and governance, and become the long-term owner of the platform rollout across operating entities.

You will manage data migration, coordinate onboarding, and serve as the single point of contact between business units, partners, and technology governance, with regular leadership updates.

Formación

• 6+ years in Program/Project Management within enterprise IT, ideally on CRM or ERP platforms, with multi-entity rollouts.
• Functional knowledge of Microsoft Dynamics 365 (Sales, Customer Service, or Marketing).
• Experience with incomplete scope and building structure into it; not waiting for handover.
• Strong financial and risk management—budgeting, forecasting, scope control.
• Fluent in Agile, Waterfall, or hybrid delivery models; ready to start immediately.
• Nice to have: PMP, PgMP, or PRINCE2 certification; Insurance or financial services background; Power Platform or Azure integrations.
• Familiarity with AI technologies and GenAI platforms is a strong advantage.

Responsabilidades

• Define the program vision, roadmap, and milestones for Dynamics 365 CRM adoption across operating entities, aligned to business outcomes.
• Set up governance model for CRM as a managed service: SLAs, RACI, escalation paths, and reporting cadence.
• Own program financials, risk, and scope — track dependencies and resolve issues before they hit delivery.
• Coordinate onboarding of business units and operating entities onto the platform, including data migration and integration touchpoints.
• Act as the single point of contact between business stakeholders, implementation partners, and technology governance.
• Report progress, risk, and decisions to leadership on a regular cadence.

Conocimientos

CRM project management

Dynamics 365

Multi-stakeholder rollout

Agile/Waterfall hybrid

Budgeting & forecasting

Risk management

Stakeholder communication

Azure integrations

Herramientas

Power Platform

Power Apps

Power Automate

Azure

Descripción del empleo

Allianz Technology seeks a Program/Project Manager to lead the Dynamics 365 CRM transition as a managed service across the group. You will define the vision, roadmap, and governance, and become the long-term owner of the platform rollout across operating entities.

You will manage data migration, coordinate onboarding, and serve as the single point of contact between business units, partners, and technology governance, with regular leadership updates.