Dutch-Speaking Underwriting Ops Technician (Offline)12m FTC

Chubb European Group Ltd.; Madrid; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

WFH option

Home allowance

Flexible hours

Life insurance

Pension plan

Learning & Development

Job summary

Chubb European Group Ltd. is seeking an Underwriting Operations Technician – Offline (Dutch speaking) in Madrid, Spain. This 12-month fixed-term role supports end-to-end offline underwriting operations and data handling, ensuring service levels and QA standards are met.

The candidate will enter data, prepare policy documents, manage queries, and assist with QA, testing, and new tools in a fast-paced environment. English and Dutch fluency are required, with additional European languages valued.

Qualifications

• Fluent in English and Dutch; European language skills valued.
• Some insurance experience preferred with a drive to grow in the industry.
• Strong analytical and communication skills with attention to detail.
• Willingness to learn new systems and work both independently and with teams.

Responsibilities

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Collaborate with local teams, brokers, and the wider operations team to deliver excellent service.

Skills

Dutch language

English language

Data analysis

Communication skills

Attention to detail

Excel

AI tools

Job description

Chubb European Group Ltd. is seeking an Underwriting Operations Technician – Offline (Dutch speaking) in Madrid, Spain. This 12-month fixed-term role supports end-to-end offline underwriting operations and data handling, ensuring service levels and QA standards are met.

The candidate will enter data, prepare policy documents, manage queries, and assist with QA, testing, and new tools in a fast-paced environment. English and Dutch fluency are required, with additional European languages valued.