Dutch-Speaking Underwriting Ops Tech (Offline) - 12m FTC

Chubb Ltd.; Comunidad de Madrid; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

32 days vacation per year

2 work-from-home days + flexible days

Homeworking allowance

Flexible entry times

Life and accident insurance

Pension plan

Learning & Development opportunities

Job summary

Chubb Ltd. in Madrid, Spain, is seeking an Underwriting Operations Technician – Offline (Dutch Speaking) for a 12‑month FTC. The role focuses on end-to-end processing of offline business, data integrity, and strong service delivery within the UWR Centre.

Key responsibilities include data entry, preparing policy documentation, handling broker and internal queries, and supporting QA and system testing. Fluency in English and Dutch is required, with additional European languages valued.

Qualifications

• Strong analytical and communication skills.
• Fluent in English and Dutch; other European languages valued.
• Some insurance experience with a desire to grow in the industry.
• Good attention to detail and a strong customer service mindset.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proactive, solution-oriented approach and willingness to learn new systems.
• Good command of MS Excel and AI tools.

Responsibilities

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Skills

Analytical skills

Communication skills

English & Dutch

Insurance experience

Attention to detail

Customer service

Independent & collaborative work

Problem solving

MS Excel

AI tools

Job description

Chubb Ltd. in Madrid, Spain, is seeking an Underwriting Operations Technician – Offline (Dutch Speaking) for a 12‑month FTC. The role focuses on end-to-end processing of offline business, data integrity, and strong service delivery within the UWR Centre.

Key responsibilities include data entry, preparing policy documentation, handling broker and internal queries, and supporting QA and system testing. Fluency in English and Dutch is required, with additional European languages valued.