Dutch-Speaking Insurance Support Specialist in Greece

Mercier Consultancy MD; España; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

13th and 14th salaries

Fully paid training

Health insurance

Relocation package to Greece

Monthly performance bonus

Career development opportunities

Job summary

Mercier Consultancy Group is seeking a Dutch Speaking Customer Expert for SquareTrade in Greece. You will handle policyholder inquiries, manage claims documentation, and explain insurance details to customers in a clear and professional manner.

The role is on-site in Athens within an international corporate setting. Candidates should be fluent in Dutch, hold an EU passport, and have a keen interest in insurance with strong communication skills.

Qualifications

• Native or fluent Dutch (spoken and written).
• Valid EU passport.
• Strong desire to build a career within the insurance industry.
• Excellent communication and problem-solving skills.
• Previous experience in customer service or insurance is an advantage.

Responsibilities

• Provide high-level support for insurance policyholders, addressing inquiries with precision and professionalism.
• Manage insurance claim documentation and ensure regulatory standards are met within SquareTrade.
• Explain complex insurance coverage details to customers clearly.
• Maintain high customer satisfaction by resolving insurance-related issues efficiently.
• Collaborate with cross-functional teams to improve service delivery and product knowledge.
• Stay updated on industry trends within the global insurance market.
• Process claims accurately, ensuring compliance with company protocols and laws.

Skills

Dutch language

Customer service

Insurance knowledge

Communication skills

On-site work

Job description

Mercier Consultancy Group is seeking a Dutch Speaking Customer Expert for SquareTrade in Greece. You will handle policyholder inquiries, manage claims documentation, and explain insurance details to customers in a clear and professional manner.

The role is on-site in Athens within an international corporate setting. Candidates should be fluent in Dutch, hold an EU passport, and have a keen interest in insurance with strong communication skills.