Dutch-Speaking Electronics Tech Support Pro in Athens

Mercier Consultancy Group; Barcelona; On-site; EUR 20,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

13th/14th salary

Monthly performance bonus

Comprehensive training

Team culture

Job summary

Mercier Consultancy Group is sourcing Dutch-speaking Customer Experts for an Electronics Leader role in Greece. You will provide high-level technical support for premium consumer electronics, troubleshoot issues, and educate customers on device features.

The position requires native Dutch, an EU passport, and on-site work in Athens, with relocation and training provided as part of the package.

Qualifications

• Native or fluent Dutch (spoken and written) is mandatory.
• Valid EU passport is required.
• Previous experience in customer service or technical support is a plus.
• Ability to work on-site in Athens, Greece.

Responsibilities

• Provide high-level technical support for premium consumer electronics.
• Troubleshoot software and hardware issues via phone, email, and chat.
• Educate customers on features and benefits of the latest consumer electronics.
• Maintain detailed customer records and feedback on product trends.
• Act as a brand ambassador and meet SLAs with a professional tone.
• Collaborate with international teams to resolve complex customer issues.

Skills

Dutch language

Customer service experience

Technical support

Multicultural teamwork

Job description

Mercier Consultancy Group is sourcing Dutch-speaking Customer Experts for an Electronics Leader role in Greece. You will provide high-level technical support for premium consumer electronics, troubleshoot issues, and educate customers on device features.

The position requires native Dutch, an EU passport, and on-site work in Athens, with relocation and training provided as part of the package.